[Hiring] Community Manager @Yoga Alliance

Role Description

Yoga Alliance is seeking a Community Manager to join our Community Engagement team, reporting to the Director of Community Stewardship. A strong and connected community is at the heart of the Yoga Alliance member experience. The Community Manager plays an important role in bringing that community to life by fostering meaningful relationships, encouraging participation, and creating opportunities for members to connect, share, and learn from one another. This role oversees the day-to-day experience of the Yoga Alliance online community, manages relationships with community facilitators, and collaborates across teams to ensure community programs and operations run smoothly. Through thoughtful engagement, relationship management, and continuous improvement, the Community Manager helps ensure members feel heard, supported, and valued while strengthening the ongoing value of Yoga Alliance membership.

What You Will Do

• Community Engagement & Member Support
  • Oversee the day-to-day online community experience, helping members connect, participate, and access resources.
  • Serve as a key point of contact for community questions, encourage participation, and connect members with the appropriate resources or staff.
  • Monitor member interactions, reinforce community guidelines, exercise judgment in addressing member concerns and conduct issues requiring additional guidance.
  • Gather and analyze member feedback to identify opportunities and recommend improvements to the community experience.
• Program & Facilitator Coordination
  • Oversee day-to-day program activities and logistics, proactively identifying and addressing challenges while keeping the Director informed of progress and support needed.
  • Manage program schedules, session scheduling and logistics, participant communications, resources, and follow-up.
  • Serve as the primary point of contact and relationship manager for community facilitators, overseeing onboarding, training arrangements, and ongoing program needs in collaboration with the Director.
  • Collaborate with internal teams to coordinate approved partners, subject matter experts, and other program contributors.
• Operations Collaboration & Reporting
  • Oversee and maintain platform settings, registration processes, and program information within established permissions.
  • Track participation, attendance, repeat engagement, member feedback, and other agreed community measures. Prepare regular summaries, analyze trends, and recommend actionable improvements.
  • Troubleshoot and resolve routine platform and operational issues, coordinating additional support or escalating concerns as needed.
  • Collaborate across teams to ensure a consistent member experience, effective coordination, and clear accountability.
  • Develop, maintain, and continuously improve community procedures, facilitator resources, and communications templates in alignment with the Director's guidance.

Qualifications

• Bachelor’s degree in a related field, or an equivalent combination of education and relevant professional experience.
• 5+ years of relevant experience in community engagement, membership, customer success, or related work, including a minimum of 3+ years in the following:
  • Coordinating digital or hybrid communities, peer networks, facilitated groups, events, or similar programs.
  • Coordinating and supporting facilitators, contractors, volunteers, or other community contributors.
  • Facilitating online community moderation, community guidelines, and practices that support safe, inclusive, and welcoming spaces.
  • Using online community engagement or mentorship platforms.
  • Using Salesforce or a comparable customer relationship management system.
  • Using project management tools, virtual meeting platforms, and reporting tools.
• Experience working in a membership association, nonprofit, wellness, or mission-driven organization.

Requirements

• Excellent skills in the following areas:
  • Collaboration: is an inclusive, highly engaged team player, proactively seeks and provides thought partnership, assistance, and/or resources with/to colleagues.
  • Communication: written, verbal, and listening; managing expectations; understanding who the key stakeholders are; curious, asks questions early; anticipates and prepares next steps and outcomes.
  • Judgment and Decision Making: ability to escalate and address concerns/challenges appropriately and in a timely manner.
  • Problem Solving: enjoys troubleshooting and surfacing creative solutions to achieve desired outcomes.
  • Project Management: tracking, driving, reporting, and engaging the necessary stakeholders, tools, resources, and information to produce desired results; ability to move nimbly among a variety of projects with varying timelines.
  • Public Speaking: is a skilled speaker and facilitator with an ability to effectively engage with a varied and diverse audience; effectively reads a room and adapts tone and approach to the audience.
• High level of attention to detail and follow through.
• Demonstrated ability to build and maintain positive, collaborative relationships with diverse internal and external stakeholders across all levels, while working effectively in a fast-paced, nimble, and geographically distributed remote environment.
• Demonstrated commitment to advancing diversity, equity, inclusion, accessibility, and belonging (DEIAB), with experience fostering inclusive environments and engaging meaningfully with individuals from a wide range of backgrounds, perspectives, and lived experiences.
• Curious and proactively scans the horizon to stay abreast of technology, creative approaches, and novel ideas to experiment, test, and apply.
• Ability to travel as needed to Yoga Alliance’s Arlington, VA office to participate in organizational meetings, training, and retreats.

Desired Qualifications

• Familiarity with yoga, the yoga community, or the needs of yoga teachers, schools, studios, and practitioners.
• Experience supporting members and/or communities across different countries, cultures, and time zones.
• Experience supporting the launch of a new online community or member engagement program.

Benefits

• Comprehensive health insurance plan offerings that are 100% employer paid for employees and 65% paid for dependents.
• A matching 401K plan.
• A generous paid-leave program including parental leave and sabbatical leave.
• Reimbursement for professional development opportunities.
• Casual dress code.
• Supportive and collaborative organizational culture with conscious attention to body and mind health.

Location

This position is remote and will require the individual to be able to travel as needed. Yoga Alliance is based in Arlington, Virginia within sight of the historic northwest region of Washington, DC.

Salary Range

$84,000 - $94,000 (commensurate with experience). This position is a full-time, exempt position.

Application and Timeline

Interested applicants are encouraged to apply by November 10, 2026 to ensure priority consideration of your application. We will continue to review applications on a rolling basis after this priority deadline until the position is filled. A cover letter is required and all cover letters will be read during the application review process. Please, no phone calls or walk-ins.

Our Commitment to an Inclusive Workplace

At Yoga Alliance, we value a diverse team and a culture of inclusivity and belonging. We encourage applications from all individuals without regard to an individuals' race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. Women, people of color, LGBTQ+ individuals, people with disabilities, and veterans are strongly encouraged to apply.