[Hiring] Senior Enablement Manager, Learning & Development @Cengage Group

Role Description

Reporting to the Sr Director, Sales Enablement, the Sales Enablement Manager owns the development, implementation, and ongoing refinement of enablement programs that improve sales efficiency, operational excellence, and strategic alignment. This role works closely with Sales, Marketing, Product, Revenue Operations, and GTM teams to deliver scalable, data-driven enablement initiatives that support revenue growth and customer success. This role operates as a senior individual contributor, owning critical enablement programs and cross-functional initiatives producing tangible outcomes.

Key Responsibilities

• Partner with cross-functional leaders to assess enablement needs and deliver programs aligned to business priorities and sales outcomes.
• Build, manage, and continuously improve onboarding, continuous learning, and sales readiness programs.
• Develop and deploy enablement content, tools, and resources across multiple modalities, including live, virtual, and on-demand experiences.
• Collaborate with Product Marketing and Sales Leadership to develop, introduce, and implement sales plays, use-case support, and value-driven messaging that aid pipeline growth and advancing deals.
• Build and support frontline and second-line sales manager enablement, including mentoring frameworks, reinforcement guides, and manager-led execution of sales initiatives.
• Take ownership of enablement technologies and platforms to provide scalable, role-specific experiences.
• Build and complete enablement programs at scale across geographies, segments, and roles, with measurable impact on sales efficiency, pipeline velocity, win rates, and revenue attainment.
• Partner with Revenue Operations and GTM leaders to ensure enablement programs are embedded into core sales workflows and systems of record.
• Leverage data, analytics, and insights from enablement platforms and CRM to measure program efficiency and continuously optimize return on investment.
• Establish feedback loops with the sales field and sales leadership to improve enablement programs based on operational insights, adoption, and win/loss findings.

Qualifications

• Bachelor’s degree or equivalent experience in Business, Marketing, Instructional Development, or a related field.
• Demonstrated ability in B2B or SaaS sales support, sales operations, learning & development, or a related function.
• Hands-on experience with core sales and GTM platforms.
• Strong ability to convert business and revenue priorities into scalable development programs and action plans.
• Proven comfort operating in fast-changing or scaling organizations.
• Excellent communication, facilitation, and collaborator leadership skills.
• Data-driven approach with experience using performance metrics and reporting to guide decisions and improvements.

Benefits

• Comprehensive and rewarding Total Rewards package designed to support and empower employees.
• Eligibility to participate in the company’s discretionary incentive bonus program.
• 10% Annual: Individual Target bonus.
• Base pay range: $77,100.00 - $100,200.00 USD, varying based on work schedule, qualifications, experience, internal equity, and geographic location.

Company Description

Cengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.