[Hiring] Senior Credentialing & Enrollment Specialist @Rula

Role Description

At Rula, we’re on a mission to make mental health care more accessible by streamlining the path for Providers to begin seeing patients as quickly and efficiently as possible. As a Sr. Credentialing & Enrollment Specialist, you’ll play a critical role in shaping and scaling the systems that support our rapid growth.

• Contribute directly to improving the Provider experience by ensuring timely and accurate credentialing and enrollment.
• Scope enrollment requirements for new payer implementations.
• Submit applications and guide Providers through each step of the process.
• Collaborate closely with cross-functional teams to support new payer launches and share operational insights.
• Help educate and support credentialing and enrollment associates as new processes and payers are introduced.

If you’re passionate about simplifying complex information and making a meaningful impact, this role is for you.

Qualifications

• 3+ years of experience within the healthcare setting, working with or for health insurance plans, networks, or credentialing verification organizations.
• 2+ years of experience enrolling providers with regional or national payers.
• Experience working collaboratively across teams cross-functionally (Account Delivery or Provider Success).
• Experience developing, documenting, and optimizing new processes into easy-to-understand documentation.
• Proficiency in spreadsheets (Excel / Google Sheets) and CRM / ticketing platforms (Salesforce, Zendesk), with a demonstrated ability to quickly adapt to and learn new software (e.g., Airtable, Certify).

Requirements

• Experience working in a fast-paced environment, such as a startup or large healthcare system.
• Experience enrolling providers with regional or national payers (preferably behavioral health).
• Familiarity with CAQH, NPPES, CMS, & NCQA requirements.
• Experience working with a Credentials Verification Organization (CVO).

Benefits

• 100% remote work environment.
• Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii).
• Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States.
• Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA.
• 401(k) plan access: Start saving for your future.
• Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees).
• Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering.
• Employee Assistance Program (EAP): Supporting your mental and physical health.
• Quarterly department stipend: Fun team-building activities or in-person gatherings.
• Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all.
• Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses.
• Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend.

Company Description

We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.