[Hiring] Senior Consultant I @Appficiency

Role Description

As a Senior Consultant I, you will operate as a senior leader within the consulting practice — overseeing complex, multi-workstream engagements and providing strategic direction across client portfolios rather than individual projects alone. You will be a recognized expert and trusted advisor to clients' executive leadership, driving business development, shaping practice-wide standards, and directly leading and developing a team of consultants. Your focus expands beyond project delivery to practice growth, client portfolio health, and organizational impact.

• Simultaneously work on 4-5 client projects/engagements while overseeing 1-2 additional projects.
• Manage new and existing accounts, assessing customer needs and leading the build, test, and implementation of NetSuite.
• Lead all phases of NetSuite implementation, including requirements gathering, documentation, buildout, validation/demos, testing, and user training.
• Own project allocations, team capacity, and billable hours, including assigning activity trackers and roles for new projects in Salesforce.
• Develop expertise in Appficiency's project delivery methodology and ensure its effective application across engagements.
• Build proficiency in the NetSuite application, its capabilities, and industry-standard business practices.
• Identify non-standard business processes and recommend effective, practical solutions.
• Assist clients in designing and implementing their enterprise architecture.
• Participate in the design, build, testing, and support of integrations between clients' business systems.
• Resolve NetSuite issues clients encounter, delivering innovative and effective solutions.

Qualifications

• 5-6 years in a professional services, functional, or technical consulting role, with prior experience in a senior or leadership capacity.
• Extensive experience leading large-scale SaaS, IT, or industry-specific implementations (e.g., distribution, manufacturing, retail, media & advertising).
• A Bachelor's degree preferably in Software Engineering, Finance, Accounting, or related field, or equivalent work experience.
• Deep, expert-level experience on the NetSuite platform, including complex, multi-entity or global implementations.
• Demonstrated success building and managing profitable, long-term executive-level client relationships.
• Strong strategic and business acumen, able to align enterprise objectives to scalable, long-term technology strategy.
• Exceptional executive communication, presentation, and negotiation skills.
• Superior analytical and problem-solving skills, with sound judgment under ambiguity and pressure.
• Proven experience managing and developing consulting teams and their performance.
• Advanced knowledge of cloud computing technologies and enterprise architecture best practices.
• Willingness to travel to client locations as needed.
• Expertise in NetSuite modules like Advanced Manufacturing, Work Orders and Assemblies, Demand and Supply Planning, and Advanced Inventory Management.
• Experience in FMCG or related industries such as manufacturing, retail, and warehousing is an advantage.
• Fluent in Mandarin and English.
• Must be currently residing in Taiwan.
• Must be able to travel to Taipei / Kaohsiung City for onsite client visits.
• Has Accounting experience.
• Has ERP / NetSuite experience.
• Has Manufacturing experience / MES experience.

What Will Set You Apart

• Proven ability to juggle multiple concurrent client engagements without sacrificing quality or attention to detail.
• Strong account management instincts — skilled at assessing new client needs and scoping the right NetSuite solution.
• Sound judgment in identifying non-standard business processes and crafting creative, effective solutions.
• Solid grasp of resourcing and operations, comfortable owning project allocations, capacity planning, and billable hours.
• A dependable, solutions-oriented approach to troubleshooting NetSuite issues under pressure.

What Success Looks Like

• You consistently deliver strong outcomes across 4-5 concurrent engagements while effectively overseeing 1-2 additional projects.
• New and existing accounts trust your judgment in assessing their needs and guiding successful NetSuite implementations.
• You've internalized Appficiency's delivery methodology and apply it consistently and effectively across all your projects.
• Project allocations, team capacity, and billable hours under your ownership are accurate and well-managed.
• Clients rely on you to resolve NetSuite issues quickly and creatively, reinforcing trust in the partnership.