[Hiring] Senior Change Management Consultant @Mariner

Role Description

To help support our continued growth, Mariner Innovations is recruiting Senior Change Consultants. Selected candidates will become key members of our highly successful Change Management Practice.

Senior Change Management consultants support Mariner's key clients both within the Maritimes and across Canada. In their respective roles, these consultants will work extensively on a variety of high-profile projects and programs involving:

• Digital transformation
• Service/operational process development
• Culture transformation
• Large-scale deployment of technology

The consultants will be trusted advisors to our senior client stakeholders and will provide thought leadership in their areas of expertise.

What You’ll Be Doing in the Role

• Work with organizations to build knowledge and expertise of change management principles, methodologies, and tools.
• Help leaders and teams enhance their capabilities to understand how change impacts people, the reasons why people resist change, and how to support people as they transition through change.
• Support leaders in their role as change champions.
• Collaborate and work effectively with individuals and teams to integrate change practices at all levels of the organization.
• Perform change-related assessments and report outs.
• Develop and implement a Change Management Strategy and Communication Plan for managing and communicating the change throughout the life of the project.
• Develop and maintain a stakeholder assessment which identifies the individuals and groups affected by the change.
• Ensure the alignment of change management activities with participating stakeholders to smooth the adoption process, resulting in successful implementation.
• Ensure that customers and stakeholders are actively engaged in the change, consulted and communicated with.
• Build consensus among customers and stakeholders on specific changes designed to better meet their needs.
• Be an active and visible coach to clinicians and stakeholders.
• Report to leadership the status of the communication and change management plans.
• Collaborate with Mariner peers and practice leadership to grow and share knowledge.

Qualifications

• Bachelor’s degree in a related field (or equivalent related qualifications).
• 8+ years’ experience in a Change Lead, Change Manager and/or Management Consultant role, on medium to large transformational projects.
• 8+ years’ demonstrated experience in development of training, communication, and change management programs and plans.
• 8+ years’ experience identifying and assessing change impacts to the organization’s business processes and technology solutions.
• 5+ years’ demonstrated ability to work effectively with a diverse group of stakeholders.
• Extensive experience in change management industry standards, best practices and methodologies, with a certification in industry-standard change management methodology (CCMP, PROSCI etc.).
• Experience working in eHealth or health care capacity is considered an asset.
• Experience in ERP and healthcare are considered assets.
• Experience in a consulting environment; implementing technology projects.
• Experience working directly with senior management and leaders of the organization.
• Strong presentation and group facilitation skills.
• Strong conflict management, interpersonal and communication skills (written and verbal).

Requirements

• Always improving your skills and knowledge: you want to be the best at what you do.
• Curious and creative; comfortable taking on new problems and challenges.
• A self-starter with the ability to recommend priorities to the project leader.
• Comfortable working through problems and figuring things out with minimal supervision.
• Great problem-solving skills: thorough and reliable.
• Able to work in a team: share knowledge and assist other team members.
• A good communicator: able to explain your ideas and recommendations.
• Well organized and dependable under pressure: you manage your time effectively.
• Energized by our company values!

Benefits

• A values-driven workplace where people really matter.
• Flexible work location.
• Support for remote work/work from home.
• Competitive salary, retirement savings program, and rewards program.
• Comprehensive health, dental, vision, life and disability insurance plans and access to e-health care.
• Paid vacation, maternity/parental leave, paid sick leave and paid Mariner MyLife days.
• Unlimited training.