[Hiring] Senior Cargo and Parcel Claims Examiner @micro1 Inc.

Role Description

micro1 is engaging Senior Cargo and Parcel Claims Examiners to contribute their expertise to a specialized customer project focused on air cargo and parcel delivery claims analysis. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required - your domain knowledge is what matters. This is a unique opportunity for experienced air cargo and parcel claims professionals to review and analyze real shipment evidence from anywhere.

• Examine origin and destination cargo photos.
• Scrutinize air waybills.
• Assess delivery photo disputes.
• Draft clear, well-reasoned custody and liability determinations.
• Review and analyze documentation related to cargo and parcel claims.
• Assess evidence to determine custody, liability, and compliance with release rules for disputed shipments.
• Evaluate delivery photo disputes and provide detailed findings based on visual and written evidence.
• Identify inconsistencies, omissions, or procedural issues in freight documentation and claims submissions.
• Provide subject matter input to support the training and refinement of AI-powered claims processes.

Qualifications

• 5+ years of professional experience in air cargo, ground handling, or parcel carrier claims examination or dispute resolution.
• Strong knowledge of custody determination, release rules, and liability assessment in air and ground freight contexts.
• Proven expertise handling parcel delivery disputes and interpreting freight documentation.
• Exceptional written and verbal communication skills, with a keen eye for detail and clarity in reasoning.
• Experience reviewing photographic shipment evidence and drafting written determinations.
• Comfortable working independently in a remote environment and meeting project requirements.
• Background in collaborating with or providing input for claims process improvements or audits is a plus.

Company Description