[Hiring] Senior BC Client Consultant @Pty

Role Description

A dynamic software company has an opening for a permanent position in the Information Technology sector. The company is building an exceptionally talented team to work across an international client base delivering media and financial system solutions. The candidate will be required to fulfil and uphold the company values of personalized, high-quality service by finding solutions to problems that users and team members alike experience. Consultation, training, and engagement with key client stakeholders happen both in person and remotely, using different communication mediums.

The candidate will be offered an opportunity to work remotely, learn new products and technologies, and deliver the highest level of consultation and service to customers.

Qualifications

• 4 years or more experience with Business Central or a similar Microsoft ERP system.
• Strong understanding of accounting principles and application of accounting concepts.
• BC Consulting experience and the ability to lead senior client discussions.
• Strong Business Analysis skills and ability to document complex processes and requirements.
• Experience with managing client relationships and expectations.
• Experience in scope management and control.
• Technical capability and a natural aptitude for systems implementation.
• Strong administrative skills and ability to use systems such as Excel, Jira, Outlook, and PowerPoint without training.
• Understanding of how to migrate data including master data and opening financial balances.
• A logical thinker and problem-solving mindset with analytical skills.
• Excellent communication skills: ability to speak and write clearly and accurately.
• Knowledge of customer service principles and practices.
• Able to work and function well under pressure and multi-task effectively.
• Ability to work independently and deliver key objectives on time.
• Keen sense of accountability and taking ownership to drive required results.
• Good interpersonal skills and a willingness to co-operate with others and work as a team.
• Strategic approach and able to voice innovative ideas to improve how we operate as a team.
• Experience working in agile teams.

Requirements

• A background in working on or supporting financial systems such as Pastel, Accpac, QuickBooks, Sage, SAP, Xero, or any of the Microsoft Dynamics ERP packages.
• Experience with an established / multinational consulting company.
• Experience working as a project manager.
• Proven business process analysis skills and experience.
• Tertiary qualifications or online courses [Accounting, Information Technology and or Marketing].
• SQL Knowledge or any other database knowledge.

Benefits

• Being the client facing consultant on large multinational projects.
• Lead “as is” workshops and build “to be” processes.
• Manage client project deliverables.
• Provide remote and onsite consultation.
• Write documentation on gaps identified in the product.
• Working with other financial systems to build integrations with products using API technology.
• Work closely with the product owner to ensure accuracy of design and development.
• Demonstrate the product in showcase sessions to client users.
• Test and report back on any bugs identified in the product.
• Conduct training sessions on the product with confidence and calmness.
• Conduct User Acceptance Testing and sign off on completion of product changes.
• Stick to project deadlines and budgets.
• Stay current with product roadmap, changes, and updates.
• Work within KPA’s provided for department, contributing both upwards (within the business) and downwards (development of team).
• Adhere to standard company and departmental processes and procedures.