[Hiring] Senior Administrative Specialist @Health Care Service Corporation

Role Description

Under general supervision, the Senior Administrative Specialist provides administrative and operational support to Claim Operations leadership and staff. This position is responsible for:

• Coordinating departmental activities
• Maintaining claim-related records and reports
• Preparing presentations and spreadsheets
• Tracking action items
• Responding to inquiries
• Supporting projects that contribute to efficient claims processing and service delivery

The role requires strong organizational skills, attention to detail, confidentiality, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• High school diploma or GED
• 4 years administrative support experience
• PC experience and skills to include Word, Excel, PowerPoint, and Outlook. Experience with databases
• Interpersonal, verbal and written communication skills, including punctuation, composition, sentence structure, etc.
• Organizational skills with ability to multi-task simultaneously and must be detail oriented
• Ability and willingness to work as a team player in a high-paced team environment
• High degree of confidentiality
• Independent judgment and initiative and ability to act with authority as needed

Requirements

• Provide administrative support to Claim Operations management and team members
• Create, maintain, and update spreadsheets, reports, and tracking tools related to departmental performance, workload, and operational initiatives
• Prepare and format presentations, meeting materials, agendas, and supporting documentation
• Assist with departmental projects, process improvement initiatives, and special assignments
• Process invoices and other administrative transactions
• Monitor and track department metrics, deadlines, and deliverables to support operational goals
• Support communication efforts by preparing correspondence, reports, and announcements for leadership and staff
• Collaborate with cross-functional teams and provide administrative support for claim operations activities as needed

Benefits

• Health and wellness benefits
• 401(k) savings plan
• Pension plan
• Paid time off
• Paid parental leave
• Disability insurance
• Supplemental life insurance
• Employee assistance program
• Paid holidays
• Tuition reimbursement
• Other incentives

Company Description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development.