[Hiring] SAP MM - Inventory Management Consultant @DXC Technology

Role Description

Provide Level 2 and Level 3 support for SAP MM and Inventory Management processes.

• Analyze, troubleshoot, and resolve production incidents, service requests, and defects within established SLAs.
• Perform root cause analysis and implement long-term corrective actions.
• Monitor support tickets and manage issue resolution through completion.
• Support month-end, quarter-end, and year-end inventory and procurement activities.

Key Responsibilities

Production Support & Incident Management

• Provide Level 2 and Level 3 support for SAP MM and Inventory Management processes.
• Analyze, troubleshoot, and resolve production incidents, service requests, and defects within established SLAs.
• Perform root cause analysis and implement long-term corrective actions.
• Monitor support tickets and manage issue resolution through completion.
• Support month-end, quarter-end, and year-end inventory and procurement activities.

SAP MM Functional Support

• Support procurement processes including:
  • Purchase requisitions
  • Requests for quotation (RFQ)
  • Purchase orders
  • Source determination
  • Contracts and scheduling agreements
  • Vendor master management
• Configure and maintain SAP MM functionality.
• Support release strategies and approval workflows.
• Troubleshoot pricing, account assignment, and purchasing issues.
• Collaborate with business stakeholders to improve procurement efficiency.

Inventory Management Support

• Support inventory management processes including:
  • Goods receipts
  • Goods issues
  • Transfer postings
  • Stock transfers
  • Physical inventory
  • Cycle counting
  • Batch management
  • Reservations
• Investigate inventory discrepancies and coordinate resolution activities.
• Support warehouse operations and inventory accuracy initiatives.
• Assist with inventory reconciliation and audit requirements.

Integration Support

• Support integration between SAP MM and:
  • SAP EWM/WM
  • SAP SD
  • SAP PP
  • SAP QM
  • SAP FI/CO
• Troubleshoot end-to-end process issues spanning multiple SAP modules.
• Coordinate with technical teams for interface monitoring and issue resolution.

Enhancements & Continuous Improvement

• Gather business requirements and translate them into functional specifications.
• Support minor enhancements and process improvements.
• Participate in testing activities including:
  • Unit testing
  • Integration testing
  • User acceptance testing (UAT)
• Identify opportunities for process standardization and automation.
• Maintain support documentation, knowledge base articles, and training materials.

Qualifications

• Bachelor's degree in Information Technology, Supply Chain Management, Business Administration, or related field.
• 5+ years of SAP MM functional experience.
• Strong experience supporting SAP Inventory Management processes.
• Experience in SAP ECC and/or SAP S/4HANA environments.
• Hands-on experience with procurement, inventory management, and goods movement processes.
• Experience supporting production environments within an AMS or managed services organization.
• Strong understanding of integration with SAP SD, PP, FI/CO, and warehouse management solutions.
• Experience with incident management and ticketing tools.
• Excellent communication and stakeholder management skills.

Requirements

• SAP S/4HANA implementation or migration experience.
• Experience supporting SAP EWM or SAP WM.
• Experience in manufacturing, distribution, retail, consumer products, aerospace, or logistics industries.
• SAP MM certification.
• Experience working in global support environments.
• Knowledge of ITIL support processes.

Benefits

• Remote to Canada.
• Candidate must be located in Winnipeg Canada.
• Must be legally authorized to work in Canada without requiring sponsorship now or in the future.
• DXC is an equal opportunity employer. We welcome the many dimensions of diversity.
• Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy.
• DXC Technology is committed to working with and providing reasonable accommodation to qualified individuals with physical and mental disabilities.