[Hiring] Rate Analyst @Livingston International

Role Description

Reporting to the Manager, IFTS Freight, the incumbent will be responsible for providing pricing and quotes on all client and agent requests. The incumbent will also be responsible for providing top notch customer service and collaborating with the Sales and Operations teams, other Livingston business partners, and agents.

Key Duties & Responsibilities

• Provide quotes to clients, agents, and sales representatives within standardized time frames.
• Assist freight operations and sales in handling rate requests.
• Update and maintain quote logs and reports.
• Maintain and update air and ocean freight carrier rates for the branch.
• Analyse carrier net rates to ensure that the company is getting the best rates.
• Keep client quotation updated and current as necessary in conjunction with Sales and Operations.
• Network with and develop relationships with carriers, agents, and Livingston business partners.
• Keep customers informed of industry changes, news, and regulatory changes by telephone and/or email.
• Assist Sales department with quote follow up as required.
• Assist and communicate with IFTS Manager Freight as required.
• Perform other related duties as assigned by management.
• Adhere to established policies and procedures.

Qualifications

• Strong operational knowledge of international Air and Ocean transportation requirements, including dangerous goods regulations, carriers, agent network, etc.
• Exceptional communication and interpersonal skills, with ability to develop relationships with people at all levels in and outside of the Company.
• Team player and collaborator – ability to work effectively with Operations, agents and our business partners in Canada and the US.
• Customer focused problem-solving ability – ability to resolve issues effectively.
• Analytical ability.
• Organized and detail oriented with the ability to multi-task, handle a large volume of work and meet time deadlines in a fast-paced environment.
• Strong working knowledge of MS Office (Word & Excel).

Requirements

• 3 years of related experience.
• Required: Associates Degree or post-secondary education.

Benefits

• Competitive compensation.
• Comprehensive benefits.
• Transparent pay philosophy aligned with market data and job-related factors.
• Incentive opportunities.
• Professional development.

Company Description

At Livingston, we are committed to fostering a flexible, growth-oriented environment where you can thrive. Our culture is built on respect, recognition, and collaboration, and we empower our team with trusted expertise, continuous learning opportunities, and long-term support.

Diversity, Equity, and Inclusion at Livingston: We are proud to be an inclusive employer and welcome applications from individuals of all backgrounds, experiences, and perspectives. Inclusiveness makes us stronger and better at what we do.

Livingston is an equal opportunity employer and committed to creating and sustaining an inclusive environment in which all individuals are treated with dignity, respect and one which reflects the diversity of the community in which we operate. Accommodations are available for applicants and employees with disabilities throughout the recruitment process.