[Hiring] Track & Trace Analyst @TEKsystems

Role Description

Looking for a Fully Remote Track & Trace Analyst who has experience in Logistics with this Job experience:

• Logistics Coordinator
• Transportation Coordinator
• Freight Coordinator
• Track and Trace Specialist
• Logistics Analyst
• Dispatcher / Linehaul Dispatcher
• Carrier Operations Specialist
• Operations Coordinator, Transportation

Pay: $30 hour

Schedule: May require weekends and overnight shift. This is a 24/7 network, so core hours may shift with business needs and the freight schedule. You will work with central teams and ground teams across the country. Example of shift would be: [Overnight 9pm-5:30am]

About the Role:

• Own real-time tracking of linehaul and first-mile freight.
• Work with carriers, customers, hub and spoke site teams, the Transportation team, and Live Ops peers to keep trucks on schedule.
• Set up additional truck capacity, spot delays before they become missed same-day processing, and recover quickly when they do.
• Manage and monitor multiple carrier partners throughout the shift.
• Actively track carriers to ensure they stay on schedule and escalate any potential issues or delays.
• Follow each truck from pickup to receipt using TMS data, carrier portals, carrier updates, and site scans.
• Confirm every truck has a current status and a believable ETA.
• Protect the deadlines by comparing each truck's ETA to its pickup appointment (APT) and its Critical Entry Time (CET).
• Flag risk early, not at the deadline.
• Chase and escalate by contacting carriers and drivers on late, missed, or stalled trucks.
• Escalate to Transportation leads and site teams with necessary facts.
• Monitor site capacity and track whether each site has the truck capacity it needs.
• If a site is going to exceed capacity, begin outreach to multiple carriers to secure ad hoc or recovery capacity.
• Communicate details and progress to site staff as you go.
• Find and resolve exceptions.

Please apply directly and I will reach out to you within 1-10 business days with next steps!

Qualifications

• Experience in logistics and freight tracking.
• Ability to manage multiple tasks and prioritize effectively.
• Strong communication skills for escalation and collaboration.

Requirements

• Availability for weekends and overnight shifts.
• Ability to work in a 24/7 network environment.
• Experience with TMS data and carrier portals.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Company Description

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.