[Hiring] Rigging Automation Technician @Columbia Shipmanagement

Role Description

The Rigging & Automation Technician is an integral part of the Cruise Department, focused on delivering a vibrant and "Remarkably Arabian" experience. This role involves supporting the Entertainment Technical Manager and Cruise Director in the delivery of the Aroya Entertainment product to our Guests inside the ship by ensuring the movement of all automated stage equipment, rigging, safety devices, and managing the safety of personnel on stage.

The Rigging & Automation Technician must be able to perform basic troubleshooting of the Automation & Rigging System and related equipment and must be able to adjust to changes in schedules, assignments, and deadlines while maintaining a collaborative and positive team environment.

Qualifications

• Strong command of both verbal and written communication skills in English.
• Proficiency in Arabic is desired.
• Demonstrates strong customer service skills.
• Outgoing, proactive, and a team player.
• Able to communicate and socialize well with peers and guests.
• Must have a positive and pleasant work attitude.
• Must be able to work and excel in a team environment and individually.
• Must have detailed knowledge of rigging and automation, and an overview of all technical systems.
• Must be flexible in terms of last minute changes in itineraries, activities, and events.

Requirements

• Demonstrates a detailed knowledge of rigging and automation.
• Ability to operate the stage automation control system safely and effectively.
• Manages the system during rehearsals, shows, set up, etc. to ensure maximum safety.
• Directs all scenic changeovers and ensures they are completed safely and timely.
• Intermediate to advanced knowledge of backstage environment and operation.
• Intermediate to advanced knowledge of various automation systems including Eris, Nomad, Acrobat, Visual Stage control systems.
• Provides courteous service to guests and resolves all complaints immediately.
• Maintains ongoing communication with Entertainment Technical Manager, Stage Supervisor, and team members.
• Responsible for performing Safety, Environmental, and Emergency Response duties as assigned.
• Manages the inspection of scenic installations after changeovers.
• Assists the onboard Electronics Engineer (Hotel) for preventive maintenance and cleaning of all automation & rigging equipment.
• Conducts monthly inventory counts and daily checks on inventory.
• Effectively practices proper time management for assigned activities and events.
• Supports guest flow and general assistance of the Hotel Department.
• Carries out any other duty reasonably requested by the Entertainment Technical Manager, Stage Supervisor, or Cruise Director.

Benefits

• Opportunity to work in a vibrant and culturally immersive environment.
• Collaborative team atmosphere.
• Engagement with diverse guests.