[Hiring] Premises Liability Claims Adjuster @CCMSI

Role Description

The Multi-Line Claim Consultant is responsible for the investigation, evaluation, negotiation, and resolution of liability claims within a dedicated national hospitality account. This role manages claims from assignment through final resolution while ensuring compliance with Corporate Claim Standards, client-specific handling instructions, and applicable state regulations.

• Focus on premises liability, bodily injury, and property damage claims arising from hospitality-related operations across multiple jurisdictions.
• Manage an inventory ranging from low to moderate complexity with select higher-complexity exposures based on experience and skill level.
• Approximately 10–20% of the inventory may involve litigation exposure.
• Ideal opportunity for an experienced liability adjuster who enjoys working with a dedicated national client, managing claims independently, and delivering exceptional service in a collaborative environment.

Qualifications

• 5+ years of liability claims handling experience
• Active Adjuster License or Designated Home State (DHS) License required
• Experience managing claims from investigation through resolution
• Experience handling:
  • Premises Liability Claims
  • Bodily Injury Claims
  • Property Damage Claims
• Strong liability investigation and claim evaluation skills
• Experience establishing reserves and negotiating settlements
• Ability to independently manage a claim inventory of approximately 130 files
• Strong written and verbal communication skills
• Excellent customer service and relationship management abilities
• Strong diary management, organization, and time-management skills
• Ability to work independently in a remote environment
• Proficiency with Microsoft Office applications
• Reliable attendance during established business hours

Requirements

• Hospitality claims experience
• Premises liability expertise within hotels, resorts, restaurants, entertainment venues, or guest-facing operations
• Litigation management experience
• Experience working directly with defense counsel
• Multi-jurisdiction claims experience
• Experience handling claims in one or more of the following jurisdictions:
  • Louisiana
  • Florida
  • Illinois
  • Pennsylvania
  • Arizona
  • Colorado
  • Missouri
  • Mississippi
  • Ohio
• Prior TPA experience
• Additional active adjuster licenses

Benefits

• 4 weeks of paid time off that accrues throughout the year in accordance with company policy
• 10 paid holidays in your first year
• Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance
• Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)
• Internal training and advancement opportunities
• A supportive, team-based work environment