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PIQ Specialist
@Ventureslab
[Hiring] PIQ Specialist @Ventureslab
Mar 16, 2025 - Ventureslab is hiring a remote PIQ Specialist. 💸 Salary: competitive salary based on skills and experience. 📍Location: Europe.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
The purpose of the role is to manage the Payments IQ system, optimize functionality and features.
- Continuous optimization of PaymentsIQ functionality and features, including but not limited to changing/updating PSP routings and cascading, building analytical reports, alerts and messages through PIQ.
- Configuring new payment methods and integrations, setting up MIDs, routing, and limits.
- API configurations editing, Forex, PSP Fallbacks, new cashier full setup.
- Designing and implementing reporting systems for continuous monitoring of transactions and acceptance rates.
- Sharing PSP information and documentation with stakeholders, working with Product and Operations teams, and creating and implementing optimization.
- Ensuring the payment release queue for methods through PIQ is well-maintained and up to date.
- Assisting in establishing necessary payment processes and operational and technical audits.
- Preparing payment reports offering insights and recommendations for enhancing payment processing activities.
- Q/A testing of payment service providers including configuring, integrating and troubleshooting where necessary.
- Increasing the deposit acceptance rate by tracking error codes.
- Overseeing technical troubleshooting of PIQ payment issues, ensuring minimal disruption to operations.
- Improving the payment experience for users, enhancing the cashier experience and payment functionality.
- Setting up training sessions to explain financial problems or difficulties that arise in the business daily routine.
- Ensuring all payment operations adhere to local and international regulatory requirements to maintain compliance.
Qualifications
- Experience working with multiple entities operating with different licenses and markets
- Experience managing accounts on PaymentsIQ (minimum 3 years)
- Proven track record in managing complex PaymentsIQ set-ups
- Strong analytical skills with the ability to interpret complex data sets and identify actionable insights
- Exceptional organizational and time-management skills, with the ability to prioritize tasks in a dynamic environment
- Exceptional attention to detail and the ability to identify and address irregular activity
- Demonstrated problem-solving skills and a proactive, inquisitive approach to challenges
Benefits
- Competitive salary synonymous with skills and experience
- Performance and bonus structure dependent on achievement of set targets and personal performance
- Consultancy contract (B2B) within Europe offering paid time off
- Employment contract if you are based in Malta, London or Sofia
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️
| 📍 | Be aware of the location restriction for this remote position: Europe |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
All others
All others
|
Salary
💸
competitive salary based on skills and experience
|
Remote
Location
Europe
|
|
Job Type
full-time
|
Posted
Mar 16, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: Europe |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
