[Hiring] Organizational Change Management Consultant @Kyndryl

Role Description

Join the innovative team at Kyndryl as an Organizational Change Management Consultant and unlock your potential to shape the future of technology solutions. As a key player in our organization, you will embark on an exciting journey where you get to work closely with customers, understand their unique challenges, and provide them with cutting-edge technical solutions and services.

Kyndryl’s professional services arm Kyndryl Consult is seeking an experienced Organizational Change Management Consultant to help drive exceptional customer IT outcomes, guide clients digitally transform their business, reduce risk, deliver operational excellence, continuously measure, and achieve their digital transformation value while solving their mission-critical challenges.

As an Organizational Change Management Consultant , you will play a vital role with the industry client and Kyndryl account teams, building senior level relationships and driving value-based outcomes. You will have opportunities to lead small teams of practitioners on multiple projects advancing your career in one of the fastest growing IT consulting businesses globally.

Key Responsibilities

• Lead or manage the OCM activities on a high-complexity, transformational, or program-wide change.
• Function well in a highly matrixed organization and synthesize direction from multiple sources.
• Work directly with sponsors/business owners of the change; understand goals for the change and be able to translate them into impacts to the organization.
• Lead or help manage other OCM resources in the same work stream.
• Work in concert with the OCM team to help mature the discipline through observation of areas in need of improvement and suggestions for maturing the processes or tools.
• Assess and manage risks based on adoption of change.
• Assess audience readiness for the change including identifying people-side risks and anticipated points of resistance; evaluate the results and present findings.
• Develop an actionable change management strategy for the change based on situational awareness.
• Develop/manage communication and training plans that utilize various channels and are consumable by specific audiences.
• Oversee deliverables against the communication plan, crafting or coordinating clearly articulated messages that prepare and motivate users for adopting the change.
• Oversee development of training materials or coordinate with training resources to help ensure users have the knowledge and ability necessary to successfully adopt the implemented changes; deliver training as needed.
• Identify resistance and/or performance gaps, and work to develop and implement responsive actions.

Qualifications

• Bachelor's degree or equivalent experience leading OCM.
• 8+ years of experience supporting an organizational change management effort.
• Solid understanding of how people go through change and the change process.
• Ability to interact with leadership and staff at all levels; strong personal presence.
• Ability to establish and maintain strong relationships.
• Strong problem solving and root cause identification skills.
• Excellent communication and interpersonal skills.
• Excellent active listening skills.
• Proficient using Microsoft Office.

Preferred Professional and Technical Expertise

• Formal training in an organizational change methodology.
• Ability to clearly articulate messages to a variety of audiences using various channels.
• Ability to develop and deliver clear, concise training materials.
• Strong meeting facilitation and presentation skills.
• Familiarity with project management approaches, tools and phases of the project lifecycle.

Compensation

The compensation range for the position in the U.S. is $143,640 to $273,000 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part-time roles, the compensation will be adjusted appropriately.

The pay or salary range will not be below any applicable state, city or local minimum wage requirement.

There is a different applicable compensation range for the following work locations:

• California (San Francisco Bay Area): $172,440 to $327,600
• California (All Other): $158,040 to $300,360
• Colorado: $143,640 to $273,000
• Massachusetts: $143,640 to $300,360
• New York City: $172,440 to $327,600
• Washington: $158,040 to $300,360
• Washington DC: $158,040 to $300,360

Benefits

• Comprehensive benefits package which includes medical and dental coverage.
• Disability and retirement benefits.
• Paid leave and paid time off.
• Eligibility for Kyndryl’s discretionary annual bonus program, based on performance.

Company Description

Kyndryl is a purpose-driven company committed to innovation and empowering our people. Here, your work contributes to meaningful outcomes for clients and communities.