[Hiring] Organization Change Management (OCM) Practice @Accenture

Role Description

We are seeking a self-driven and detail-oriented Senior Consultant with 3–5 years of experience in organizational change management. The ideal candidate will support and execute change initiatives across client engagements — helping organizations adopt new processes, technologies, and ways of working. This role is well-suited for a consultant who is ready to take ownership of workstreams, build stakeholder relationships, and help organizations in their transformation journey.

Qualifications

• Bachelor's or Master's degree in any discipline; Business, Finance or Supply Chain preferred.
• 4–5 years of hands-on experience in organizational change management within consulting or industry environments.
• Working knowledge of ADKAR or PROSCI change management methodology.
• Exposure to digital transformation, Cloud ERP implementation, or supply chain change programs is an advantage.
• Proficient in MS Office Suite (PowerPoint, Word, Excel); familiarity with project management tools (e.g., Jira, MS Project, Smartsheet).

Requirements

• Support the planning and execution of change management strategies across mid-to-large transformation programs for Cloud ERP Implementations (Preferably Oracle / SAP / Microsoft).
• Conduct stakeholder mapping, impact assessments, and readiness surveys to track adoption progress.
• Develop and distribute change communications — including newsletters, FAQs, leadership messages, and intranet updates.
• Coordinate change champion networks and facilitate regular touchpoints to sustain engagement across business units.
• Track and report on change KPIs, adoption metrics, and resistance patterns to program leads.
• Build and maintain strong working relationships with mid-level client stakeholders across business and technology functions.
• Facilitate workshops, focus groups, and feedback sessions to gather input and address change-related concerns.
• Prepare stakeholder briefing materials, status updates, and presentation decks for program governance reviews.
• Act as a reliable day-to-day point of contact for change-related queries from business users and project teams.
• Support the development of training materials — including quick reference guides, e-learning modules, and facilitation guides — aligned to program timelines.
• Coordinate training logistics: scheduling, participant tracking, venue or virtual setup, and post-training feedback collection.
• Assist in designing blended learning journeys that reinforce behavior change and skill-building over time.
• Maintain training trackers and learning management system (LMS) records to ensure accurate reporting.
• Manage assigned change workstreams with limited supervision, escalating risks and issues in a timely manner.
• Contribute to the development of change toolkits, templates, and playbooks for internal reuse across the practice.
• Participate in post-implementation reviews and document lessons learned for continuous improvement.

Benefits

• Strong written and verbal communication skills — able to draft clear, concise content for varied audiences.
• Comfortable facilitating small to mid-sized workshops and training sessions independently.
• Analytical mindset — able to interpret data from surveys and feedback to make recommendations.
• Collaborative team player with the ability to manage multiple priorities under tight timelines.
• Familiarity with e-learning authoring tools (e.g., Articulate Storyline, Captivate) is a plus.
• Exposure to SCORM/AICC standards and LMS platforms is desirable.

Certifications (Preferred)

• PROSCI Change Management Certification or ADKAR practitioner credential.
• Foundation Associate for any Cloud ERP (Supply Chain, Finance).