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NOC Network Engineer II @Jsitel

[Hiring] NOC Network Engineer II @Jsitel

Apr 04, 2025 - Jsitel is hiring a remote NOC Network Engineer II. đź’¸ Salary: competitive salary and comprehensive benefits. đź“ŤLocation: Worldwide.

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Role Description

We are now seeking an experienced and qualified individual to join our team as a Network Engineer II working remotely as part of our NOC team. We offer a flexible and vibrant work environment, the opportunity to immediately apply theoretical knowledge to real-world networks, career growth, and advancement opportunities.

  • Proactively monitor and maintain customer network infrastructure.
  • Troubleshoot network and server problems.
  • Document network configurations, processes, and troubleshooting steps.
  • Perform routine maintenance and software upgrades on customer equipment.
  • Serve as an escalation point for Network Specialist/Engineer I.
  • Communicate technical concepts clearly and concisely.
  • Lead meetings with NOC customers.
  • Ensure quality standards are maintained on tickets.
  • Ensure timely updates and responses to tickets.
  • Assist in developing and training on NOC processes and procedures.
  • Mentor less experienced team members.
  • Work flexible shifts and participate in on-call rotation.

Qualifications

  • A bachelor’s degree in computer/management information systems, engineering, computer science, or equivalent is required.
  • Experience may be considered in lieu of a degree requiring a high school diploma or GED.
  • In-depth knowledge of Ethernet switching, IP routing, VoIP, and networking principles.
  • Minimum of 3 years of experience in operating, troubleshooting, or designing Internet Service Provider Networks.
  • Industry-relevant certifications (Cisco, Juniper, Adtran, Calix, MEF, etc).
  • Strong understanding of multiple ISP broadband and core technologies (Adtran, Calix, Cambium, Juniper, Cisco, Ciena, Arista, etc).
  • Proven ability to lead meetings with customers.
  • Ability to work in a fast-paced, team-oriented environment.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills.

Requirements

  • Full-time, non-supervisory work schedule.
  • Specific shifts may vary, but the night and evening team is generally scheduled between 6 PM and 8 AM Central time and operates seven days a week.
  • On-call required.

Benefits

  • A competitive salary and comprehensive benefits package.
  • Health Insurance (Medical, Dental, Vision).
  • Retirement Plan – 401(k).
  • Paid Time Off (vacation, sick leave, and holidays).
  • Life and Disability Insurance.
  • A diverse, dynamic, and engaging work environment.
  • Ongoing training and educational opportunities.
  • Professional growth and development initiatives.

Travel

  • Occasional travel may be required.

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đź“Ť Be aware of the location restriction for this remote position: Worldwide
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Back to Remote jobs  >   All others
NOC Network Engineer II @Jsitel
All others
Salary đź’¸ competitive salary and comprehensive benefits
Remote Location
Worldwide
Job Type full-time
Posted Apr 04, 2025
Apply for this position Unlock 54,482 Remote Jobs
️
đź“Ť Be aware of the location restriction for this remote position: Worldwide
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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