NOC Network Engineer I @Jsitel

[Hiring] NOC Network Engineer I @Jsitel

Apr 04, 2025 - Jsitel is hiring a remote NOC Network Engineer I. 💸 Salary: competitive salary and comprehensive benefits package. 📍Location: Worldwide.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

We are now seeking an experienced and qualified individual to join our team as a Network Engineer I working remotely as part of our NOC team. We offer a flexible and vibrant work environment, the opportunity to immediately apply theoretical knowledge to real-world networks, career growth, and advancement opportunities.

  • Proactively monitor and maintain customer network infrastructure.
  • Create and manage tickets for network issues.
  • Troubleshoot network and server problems.
  • Document network configurations, processes, and troubleshooting steps.
  • Perform routine maintenance and software upgrades on customer equipment.
  • Escalate complex issues to appropriate resources.
  • Communicate technical concepts clearly and concisely.
  • Develop knowledgebase solutions for common issues.
  • Work flexible shifts and participate in on-call rotation.
  • Efficiently handle incoming/outgoing calls in a professional and knowledgeable manner.

Qualifications

  • A bachelor’s degree in computer/management information systems, engineering, computer science, or equivalent is required.
  • Experience may be considered in lieu of a degree requiring a high school diploma or GED.
  • Experience with Layer 2 Ethernet switching, DHCP, DNS, and Linux command line.
  • Knowledge of Ethernet switching, IP routing, VoIP, and general networking principles.
  • 1-3 years of experience in operating, troubleshooting, or designing Internet Service Provider Networks. Preferred candidates will have worked in an NOC environment in a previous role.
  • Ability to work in a fast-paced, team-oriented environment.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills.

Requirements

  • Full-time, non-supervisory work schedule.
  • Specific shifts may vary, but the night and evening team is generally scheduled between 6 PM and 8 AM Central time and operates seven days a week.
  • On-call required.

Benefits

  • A competitive salary and comprehensive benefits package.
  • Health Insurance (Medical, Dental, Vision).
  • Retirement Plan – 401(k).
  • Paid Time Off (vacation, sick leave, and holidays).
  • Life and Disability Insurance.
  • A diverse, dynamic, and engaging work environment.
  • Ongoing training and educational opportunities.
  • Professional growth and development initiatives.

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📍 Be aware of the location restriction for this remote position: Worldwide
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NOC Network Engineer I @Jsitel
Software Development
Salary đź’¸ competitive salary and comprehensive benefits package
Remote Location
Worldwide
Job Type full-time
Posted Apr 04, 2025
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️
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