[Hiring] National Park Ranger @YO AI Labs

Role Description

We are seeking experienced National Park Rangers and visitor services professionals to evaluate and improve AI-generated guidance on national parks. You'll use your visitor service expertise to ensure questions reflect real visitor needs and answers are accurate, helpful, and up to date. No prior AI experience is required.

• Review national park questions for realism and relevance.
• Develop rubrics covering park passes, entrance fees, permits, and reservations.
• Evaluate guidance on park regulations, visitor safety, and trip planning.
• Assess AI-generated answers for errors, omissions, and outdated information.
• Provide clear, actionable written feedback to the project team asynchronously.

Qualifications

• Current, former, or seasonal National Park Service experience as a park ranger, interpretive ranger, or visitor services professional.
• At least 1 year of experience answering visitor questions or assisting with passes, permits, reservations, or fees.
• Working knowledge of park regulations and visitor safety.
• Based in the United States.
• Ability to start quickly and commit 15–25 hours per week.
• Strong written communication skills and attention to detail.

Requirements

• Experience with digital reservation and pass systems, such as Recreation.gov.
• Experience delivering interpretive programs.
• Experience creating guides, FAQs, or training materials.
• Experience assisting diverse visitors, including rural and non-English-speaking guests.