[Hiring] Mandarin Interpreter @LanguageLine Solutions

Role Description

As a Mandarin Video-Phone Interpreter, you will be responsible for handling calls on demand and rendering the meaning of conversations between Mandarin and English speakers. Your role will involve:

• Breaking communication barriers across various industries including Healthcare, Government, Insurance, Financial, Utilities, Travel & Hospitality, General Business, Law Enforcement, Court, and 911.
• Processing information quickly and concisely while recognizing sensitive cultural differences.
• Maintaining professionalism and using appropriate terminology.
• Conducting video and audio interpreting sessions that may involve simple or complex subjects.
• Working from a home-office in a quiet and secure environment.

Qualifications

• Fluency in Mandarin and English, with an understanding of cultural dynamics.
• Ability to provide cultural competency and assess regional and accent differences.
• Excellent listening, retention, and note-taking skills.
• Education or work experience in language-related fields preferred.
• Must be at least 18 years of age and legally authorized to work in the United States.
• High school diploma or equivalent.
• Ability to read and write the requested languages – highly preferred.

Requirements

• Dedicated personal device for business purposes (Desktop/Laptop/Tablet/Smartphone).
• High-speed Internet connection with specific speed requirements.
• Must have access to a quiet space free from background noise or distraction.
• Must be able to operate a keyboard and mouse and remain in a stationary position for most of the workday.
• Must use a headset for prolonged periods of time.
• Able to lift up to 26 lbs.

Benefits

• Paid professional interpreter training and continuous development.
• Incentives for meeting attendance targets.
• Paid Sick Leave in accordance with applicable law.
• Medical, Dental, Vision, Employee Assistance Program (EAP).
• Accident, Critical Illness & Life, AD&D, Insurance Package.
• Inpatient Hospital, Short Term Disability, and 401K Retirement.
• Employee Referral Program.
• Advancement opportunities within the organization.
• Interpreter support.
• An inclusive and diverse work environment.