[Hiring] Manager, Solutions Engineering @F5

Role Description

This role is responsible for managing all aspects of the Solutions Engineering team within the F5 Tech vertical with a focus on technical sales. You will be responsible for establishing objectives and work plans and delegating assignments to the team. You will also be held responsible for ensuring that the SE organization is fit for purpose to meet F5 company goals.

• Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies.
• Manage the SE team including:
  • Conducting performance evaluations
  • Approving paid time-off
  • Assigning or delegating work
  • Providing on-the-job training
  • Giving guidance to staff
  • Conducting performance improvement plans
  • Taking disciplinary action
  • Interviewing candidates for open positions
• Define core FY objectives, strategy, and priorities for Engineers for the assigned SE Team.
• Partner with management to define headcounts quarterly and yearly ensuring the SE organization is scalable to meet and exceed goals and objectives.
• Manage candidate recruitments in collaboration with HR.
• Organizational Effectiveness – may include but not limited to the following:
  • Communication – ensure effective communication and create an environment of teamwork and cooperation with your department and the rest of the organization.
  • Develop and organize SE organization to meet/exceed goals. This includes both technical and professional development.
  • Develop and maintain an effective SE partner plan (PS, support, Marketing, PM etc.).
• Strategic Planning – may include but not limited to the following:
  • Scale the SE organization to best meet/exceed objectives.
  • Develop SE retention, recognition, compensation, and career planning.
  • Develop SE skills assessment and job planning.
• Ensure SE team is customer focused – may include but not limited to the following:
  • Drive Product Requirements and Business Units.
  • Identify consistent market trends and communicate to PM, PD, etc.
  • Ensure customer success.
  • Drive Customer Support awareness through a transparent escalation plan.
  • Customer/Partner management.
  • Manage post-sales issues and escalation with support team engage.
  • Present F5 strategy, solution messaging, and roadmap.
  • Demonstrate ability to understand customer requirements and challenges and present related F5 solutions.
• Business analysis and strategy:
  • Identify and communicate market trends to the Sales and SE organization.
  • Identify and analyze the competition.
  • Provide product feasibility analysis in support of sales efforts with sales representatives.
• Perform other related duties as assigned.

Qualifications

• BS or BA degree required or relevant work experience.
• A number of years' experience managing technical SEs in a management role.
• Thorough understanding of networking technologies and applications delivery.
• Strong interpersonal and presentation skills with the ability to articulate complex technologies.
• Self-motivated and have the ability to persuade direct reports and others outside the organization.
• Demonstrated ability to effectively communicate with all levels within an organization.

Requirements

• The annual base pay for this position is: $207,000.00 - $310,400.00.
• F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions.
• You may also be offered incentive compensation, bonus, restricted stock units, and benefits.

Benefits

• More details about F5’s benefits can be found at the following link: F5 Benefits .
• F5 reserves the right to change or terminate any benefit plan without notice.

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws.

This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.