[Hiring] Loan Servicing Specialist @Entrepreneur Cooperative

Role Description

We are seeking an experienced Loan Servicing Specialist to own the post-closing servicing workflow and borrower and partner follow-through. You will:

• Board funded loans with the third-party servicer.
• Manage construction draws, monitor maturities, payments and delinquencies.
• Answer borrower and partner questions until each one is resolved.

Speed, accuracy, ownership and exceptional borrower service are central to the role.

Qualifications

• At least 1.5 years of hands-on experience at a U.S. hard money or private real estate lender, originating or servicing business-purpose investment property loans (Fix & Flip, Bridge, DSCR and/or Ground-Up Construction).
• Direct experience servicing short-term hard money or business-purpose loans.
• Experience with construction draw management, payoffs and extensions.
• Advanced written and spoken English.
• High attention to detail.
• Ability to work in Gmail, GoHighLevel (GHL) or a similar CRM, and an online loan portal for documents, files and workflow.
• Hardworking, dependable, proactive and accountable.
• Comfortable in a fast-paced lending business, handling urgent requests and meeting deadlines without compromising accuracy or controls.
• Availability to work 8:45 AM to 5:45 PM U.S. Eastern Time.

Requirements

• Experience working with a third-party loan servicer is preferred.
• Conventional consumer mortgage experience alone (FHA, VA, Fannie Mae or Freddie Mac loans) does not meet the experience requirement.

Benefits

• Fully Remote Opportunity: Work from anywhere in Latin America with a U.S.-based lender.
• Competitive Compensation: Earn $1,300 to $1,800 USD per month.
• Meaningful Responsibility: Own the health of a growing loan portfolio.
• Professional Growth: Build deeper experience in U.S. private real estate lending and servicing.