[Hiring] LMS Technical Administrator @Saronic Technologies

Role Description

• Cornerstone Technical Administration & Configuration
  • Own technical configuration and reconfiguration of Cornerstone, including security roles and permissions, organizational unit structure, availability rules, preferences, and system settings.
  • Perform copy downs, basic system maintenance, and other ongoing technical administration.
  • Manage Cornerstone release cycles, including reviewing release notes, assessing impact, testing in stage, and communicating changes and required actions to the Learning & Development team.
  • Recommend configuration and process improvements that reduce ongoing administrative burden on the internal team.
• Integrations & Tier 2 Technical Support
  • Manage and troubleshoot platform integrations and data flows, including HRIS inbound feeds, single sign-on, and connected third-party systems.
  • Resolve escalated technical issues referred by IT Tier 1 support and serve as the technical point of contact with Cornerstone support for open cases.
  • Troubleshoot content-related technical issues, including SCORM/AICC package errors, tracking and completion failures, and playback problems, in partnership with Instructional Designers who author and test their own courses.
• Reporting & Dashboarding
  • Build, maintain, and troubleshoot standard and custom Cornerstone reports to support enterprise, compliance, and site-level training reporting needs.
  • Build and maintain self-service reporting and dashboards for managers and internal stakeholders.
• Documentation & Handoff
  • Maintain system documentation, including configuration decisions, permission structures, integration specifications, and reporting inventory, sufficient for internal handoff at the end of the engagement.

Qualifications

• 3+ years of hands-on technical administration of an enterprise learning management system, including configuration, permissions, and reporting.
• Demonstrated Cornerstone (CSOD) administration experience, including security role and permission configuration, custom report building, and release management.
• Experience troubleshooting LMS integrations, including HRIS data feeds and single sign-on.
• Working knowledge of SCORM and AICC standards and the ability to diagnose content tracking and completion failures.
• Ability to work independently on a part-time schedule with limited oversight, and to document work for handoff.
• Strong written communication and the ability to explain technical constraints to non-technical stakeholders.
• U.S. Person status as defined below.

Requirements

• Cornerstone certification, or experience supporting a Cornerstone implementation or migration.
• Experience administering an LMS in a manufacturing, industrial, or field-based environment with a distributed, non-desk workforce.
• Experience configuring compliance and certification tracking, including recurring requirements and expiration-driven assignments.
• Experience supporting training compliance reporting in a regulated or safety-critical environment.
• Familiarity with Cornerstone Edge or comparable extensibility and API tooling.

Company Description

Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms.