[Hiring] LMS Transition Lead @MSX International

Role Description

The Transition Management Lead is a six-month contract role combining SAP SuccessFactors Learning subject-matter expertise with implementation execution, coordination, and project-management discipline.

This individual must be able to work directly with LMS administrators, business owners, and other stakeholders to:

• Translate approved learning requirements into configuration plans.
• Identify technical and operational dependencies.
• Review configured behavior, support testing, and resolve implementation issues.
• Perform or directly support SuccessFactors Learning administrative and configuration activities.
• Provide structure to MSX’s workstream participation through plans, action and decision logs, status reporting, escalation, and readiness tracking.

Qualifications

• Bachelor’s degree in a relevant field or equivalent professional experience.
• Demonstrated, hands-on experience administering or implementing SAP SuccessFactors Learning.
• Experience with learning-platform configuration and administration, including several of the following: learner records, assignment profiles, catalogs, curricula, certifications, assessments, ILT, permissions, or reporting.
• Experience coordinating a cross-functional technology implementation or platform transition, including plans, dependencies, risks, issues, testing, and stakeholder decisions.
• Ability to distinguish configuration execution from business-rule approval, technical-system ownership, and project governance.
• Strong documentation, troubleshooting, facilitation, and executive-status communication skills.
• Proficiency with Microsoft Office, Teams, SharePoint, and project or issue-tracking tools.

Requirements

• SuccessFactors Learning expertise and implementation support (40%):
• Serve as MSX’s hands-on SuccessFactors Learning resource during implementation.
• Review approved business requirements and configuration designs with responsible business and technical owners.
• Coordinate platform configuration activities.
• Perform or support other configuration tasks.
• Work with stakeholders to troubleshoot configuration issues.
• Document configuration decisions, operating procedures, and unresolved issues.
• Transition planning and workstream coordination (25%):
• Maintain a clear plan for MSX deliverables, milestones, dependencies, decisions, and readiness activities.
• Help define practical handoffs and responsibility boundaries.
• Facilitate MSX participation in relevant implementation and operational workstreams.
• Track dependencies involving source data, user attributes, and operational support.
• Testing, migration validation, and launch readiness (20%):
• Support UAT planning and execution.
• Help investigate defects and document expected versus actual behavior.
• Support migration and reconciliation activities.
• Contribute to cutover planning and launch-readiness reviews.
• Stakeholder communication and documentation (10%):
• Translate SuccessFactors Learning concepts into clear guidance.
• Maintain assigned process documentation and configuration notes.
• Coordinate with owners of reporting and support documentation.
• Operational handoff (5%):
• Transfer practical platform knowledge to the long-term LMS Administrator.
• Help confirm that escalation routes and support procedures are ready for steady-state operations.

Company Description

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of:

• Sales Performance
• Repair Optimization and Compliance
• Parts and Accessories Sales Performance
• Consumer Engagement

With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.