[Hiring] Insurance Benefit Coordinator @Planned Parenthood CWNY

Role Description

The Insurance Benefits Coordinator (IBC) has responsibility for coordinating and supporting initiatives relative to the evaluation, processing, and handling of:

• Presumptive Medicaid (PEP/MAPE)
• Presumptive Eligibility Family Planning Benefit Program (PEFPBP)
• Family Planning Benefit Program (FPBP) applications from all sites.

The IBC works collaboratively with all Health Center teams to:

• Identify potentially eligible uninsured or underinsured patients and pregnant women.
• Determine eligibility for specific state-sponsored FPBP and Presumptive health insurance programs.
• Ensure timely submission of applications and required documentation.

The IBC tracks the progress of all enrollments, compiles data, establishes and monitors goals, serves as support for day-to-day questions and training, and provides education to front desk staff across Shared Services.

This position has responsibility across three NYS affiliates through Shared Services, including:

• Planned Parenthood of Central and Western New York
• Upper Hudson Planned Parenthood
• Planned Parenthood of the North Country

Qualifications

• Associate’s degree in business, health care, or a related field; Bachelor's preferred.
• Minimum one year of experience in a healthcare setting; insurance coverage verification and/or billing preferred.
• Certified Application Counselor (CAC) designation; certification must be obtained within six months of job acceptance.
• Knowledge of insurance guidelines and government programs (i.e., Medicaid).
• Proficient in Microsoft Office (i.e., Excel, PowerPoint, and Word).
• Strong analytical and problem-solving skills.
• Exceptional communication skills (verbal and written) and interpersonal skills.
• Must be organized, able to prioritize tasks, and handle multiple projects.
• Must demonstrate sensitivity toward patient’s financial and clinical needs, while maintaining confidentiality.
• Must have reliable transportation.
• Proficiency in two or more languages is preferred.

Requirements

• Possess sufficient mobility to perform the Essential Functions listed in this Job Description with or without an accommodation.
• Ability to lift 25 pounds with or without an accommodation.
• May experience visual fatigue working at a computer with potential extended periods of sitting.
• Ability to travel to all agency locations as assigned.
• Must be able to work independently and as a team player.
• Must be able to multi-task and work in a fast-paced environment.
• Must be able to work a flexible schedule to support meetings and activities.

Benefits

• Pay range from $20.37 to $23.58/hour, determined by experience and other factors permitted by law.
• Extensive benefits package including:
• Generous Paid Time Off
• 10 paid holidays
• Affordable medical, dental, and vision options
• Health Savings Account or Flexible Spending Account
• 401(k) with match
• And much more!

Company Description

Planned Parenthood of Central and Western New York (PPCWNY) protects and provides health care and education that empowers individuals and families. With respect. Without judgment. No matter what.