[Hiring] Cyber Business Operations Manager @CrowdStrike

Role Description

The Office of the CISO operates at the intersection of cybersecurity strategy, enterprise program execution, and senior leadership engagement. This role is the operational backbone of that office — owning the processes, reporting structures, stakeholder forums, and information systems that allow the CISO and the broader Cybersecurity leadership team to operate with clarity, speed, and confidence.

This is not a coordinator role. This is a senior individual contributor who brings recommendations, not questions — and who can walk into a room with the CISO's Senior Leadership Team and represent the office with authority, judgment, and executive presence.

What You'll Do:

• Operational Leadership
  • Continuously improve the operating model and rhythm for the Office of the CISO — including planning cadences, prioritization frameworks, governance structures, and communication mechanisms.
  • Prepare the CISO for Office of the CIO-level meetings — which requires running and facilitating internal CISO-level meetings to ensure alignment, readiness, and a clear point of view before stepping into the broader forum.
  • Identify friction in how the team plans and executes and introduce scalable solutions without waiting to be asked.
  • Serve as the primary operational point of contact for the Office of the CIO, managing all deliverables, deadlines, and reporting requirements that flow between the CISO organization and the broader Office of the CIO structure.
  • Represent the Office of the CISO in senior leadership forums when the Director is unavailable — arriving prepared, informed, and ready to speak to any open item.
  • Support budget tracking, headcount planning, and AOP inputs in partnership with the Director — including forecasting, actuals reconciliation, and vendor spend management.
• Reporting & Metrics
  • Own the full reporting lifecycle for the CISO organization — including OKRs, KPIs, KRIs, project and program status, and health indicators.
  • Produce and maintain weekly status updates in multiple formats tailored to different audiences.
  • Ensure all reporting is accurate, current, and tells a coherent story — not just a status update.
  • Establish and enforce reporting standards across the program management team including data quality, milestone hygiene, and update cadence.
• Stakeholder Engagement & Executive Communication
  • Build and maintain strong relationships across the CISO Senior Leadership Team and Office of the CIO.
  • Develop executive-level narratives, agendas, and content for key forums including the Monthly Operating Review, Board of Directors deck, and CISO Senior Leadership Team meetings.
  • Facilitate alignment across stakeholders who don't always agree — driving decisions forward without relying on formal authority.
• Tools, Systems & AI Enablement
  • Own and govern the operational toolset for the Office of the CISO — including WorkBoard, Asana, Jira, and ServiceNow.
  • Actively apply AI tools to improve how the office operates and help the broader team build AI-enabled workflows into their daily work.
  • Stay current on enterprise AI capabilities and bring practical recommendations for how the team can work smarter.
• Program Operations — Crowd for Crowd
  • Own the operational management of the Crowd for Crowd program — including stakeholder communications, status tracking, milestone reporting, and cadence management.
  • Serve as the reporting hub for project managers supporting Crowd for Crowd product adoption initiatives.
  • Maintain strong relationships with product, sales, and event stakeholders to ensure the program operates smoothly and delivers on its customer-facing commitments.

Qualifications

• 10+ years of experience in program management, business operations, or a related discipline.
• Demonstrated ability to operate independently at the senior leadership level.
• Experience developing executive-level content and narratives.
• Strong working knowledge of enterprise program management and operational tools including WorkBoard, Asana, Jira, and ServiceNow.
• Proven experience utilizing AI technologies to enhance decision-making and streamline workflows.
• Exceptional written and verbal communication skills.
• Experience supporting budget management, headcount planning, and annual operating plan processes.
• Sound judgment, strong attention to detail, and a continuous improvement mindset.
• Cybersecurity industry experience preferred.
• This role is primarily remote-friendly with limited travel; candidates should expect to travel approximately four times per year.

Benefits

• Market leader in compensation and equity awards.
• Comprehensive physical and mental wellness programs.
• Competitive vacation and holidays for recharge.
• Paid parental and adoption leaves.
• Professional development opportunities for all employees regardless of level or role.
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections.
• Vibrant office culture with world class amenities.
• Great Place to Work Certified™ across the globe.