[Hiring] Informatics Change Management Specialist @Edera

Role Description

The Informatics Change Management Specialist supports the planning, coordination, and execution of organizational change management (OCM) activities for clinical informatics, interoperability, and health information technology initiatives. This role partners with program teams, clinical stakeholders, and technical personnel to facilitate user adoption, stakeholder engagement, communication, training, and readiness activities that support successful implementation of new systems, workflows, and technology solutions.

The successful candidate will apply change management principles to help ensure smooth transitions and sustained adoption across healthcare environments while supporting Agile delivery teams and program objectives.

APPLICANTS MUST HAVE VA AND/OR DOD EXPERIENCE - Active federal clearance or ability to obtain.

Responsibilities

• Support development and execution of organizational change management strategies for clinical informatics and interoperability initiatives.
• Assist with stakeholder analysis, change impact assessments, and readiness evaluations to identify risks and adoption barriers.
• Develop and maintain change management artifacts, including communication plans, stakeholder engagement materials, readiness assessments, and adoption metrics.
• Coordinate communication activities to ensure stakeholders receive timely, accurate, and relevant project information.
• Support development and delivery of end-user training materials and job aids for clinical and technical audiences.
• Collaborate with Agile teams to align change management activities with project milestones, release schedules, and implementation plans.
• Participate in and support SAFe and Agile delivery activities, including Program Increment (PI) Planning, sprint reviews, backlog refinement, release readiness, and stakeholder engagement events.
• Participate in Agile ceremonies and planning activities to support stakeholder readiness and user adoption efforts.
• Monitor stakeholder feedback and adoption indicators, escalating concerns and recommending mitigation strategies when appropriate.
• Assist with implementation support activities, including go-live preparation, transition planning, and post-deployment adoption monitoring.
• Collaborate with VA facilities, program teams, and operational stakeholders to support successful deployment and sustainment of informatics solutions.
• Maintain project documentation and provide status updates related to change management activities.
• Support continuous improvement initiatives by gathering lessons learned and identifying opportunities to strengthen change adoption processes.

Qualifications

• Working knowledge of organizational change management principles and methodologies.
• Ability to develop clear communications and training materials for diverse stakeholder groups.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Excellent verbal and written communication skills.
• Ability to build collaborative relationships with clinical, operational, and technical stakeholders.
• Experience conducting change impact assessments, stakeholder analyses, or readiness activities preferred.
• Proficiency with Microsoft Office Suite, SharePoint, Teams, and collaboration tools.

Education/Certification Required

• Bachelor’s degree in Healthcare, Informatics, nursing, or related field.
• RN, CNM, or other applicable clinical license.

Preferred Qualifications

• Master’s degree in Health Informatics, Public Health, or Nursing.
• Familiarity with Prosci ADKAR, Kotter, or similar change management frameworks.
• Knowledge of Veterans Health Administration (VHA) operations and healthcare delivery environments.
• Familiarity with clinical workflows, EHR platforms, and healthcare interoperability standards (HL7, FHIR).
• Experience supporting implementation of Oracle Health/Cerner, VistA/CPRS, or similar healthcare technologies.
• Relevant certifications preferred: Prosci Change Practitioner, Certified ScrumMaster (CSM), SAFe Agilist (SA), SAFe Practitioner (SP), or other SAFe certification, Healthcare Informatics certification.

Experience Required

• 3+ years of experience in organizational change management, training, communications, project coordination, or related disciplines.
• Experience supporting healthcare IT, Electronic Health Record (EHR), clinical informatics, interoperability, or digital transformation initiatives preferred.
• Demonstrated experience working within Agile and SAFe delivery environments, supporting organizational change, stakeholder engagement, training, communications, or implementation activities.
• Minimum 2 years of experience supporting Agile teams through Program Increment (PI) Planning, release readiness activities, or organizational change initiatives.

Knowledge, Skills, and Abilities

• Working knowledge of organizational change management principles and methodologies.
• Ability to develop clear communications and training materials for diverse stakeholder groups.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Working knowledge of Agile and Scaled Agile Framework (SAFe) principles and practices.
• Ability to align change management deliverables and stakeholder readiness activities with Agile delivery schedules and Program Increment objectives.
• Excellent verbal and written communication skills.
• Ability to build collaborative relationships with clinical, operational, and technical stakeholders.
• Experience conducting change impact assessments, stakeholder analyses, or readiness activities preferred.
• Proficiency with Microsoft Office Suite, SharePoint, Teams, and collaboration tools.

Additional Information

• All applicants must be US citizens and able to obtain a Public Trust clearance.
• Edera participates in the E-Verify program.
• Edera is a drug-free workplace.
• Edera is an Equal Opportunity and Affirmative Action Employer.
• Edera prohibits discrimination against individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other category protected by law.