[Hiring] Growth Systems Manager @Remote Jobs At Sandstone Care

Role Description

The Growth Systems Manager is an individual contributor role responsible for the technology platforms that support Sandstone Care's Growth team including Admissions, Business Development, and Marketing. As a member of the Information Systems team, this role serves as the primary technology partner for Growth leaders, translating business needs into scalable solutions that improve efficiency, client engagement, and census growth. This position owns the Growth technology stack, including CRM, contact center, marketing, engagement, and privacy platforms. The Growth Systems Manager will play a key role in major technology initiatives and implementations.

Key Responsibilities

• Serve as the primary owner and administrator of Growth systems, including CRM, contact center, marketing, and engagement platforms.
• Configure, optimize, and maintain workflows, automations, integrations, reporting, and data quality.
• Partner closely with Admissions, Marketing, and Business Development leaders to identify and implement technology solutions.
• Lead Growth-related technology projects, including requirements gathering, implementation, testing, training, and adoption.
• Manage relationships with vendors and implementation partners.
• Develop reporting and dashboards that support data-driven decision-making.
• Maintain clear documentation, system governance, and best practices.
• Collaborate across departments to ensure solutions are scalable, sustainable, and aligned with organizational goals.

Qualifications

• Candidates must be eligible to work in the United States.
• Minimum of 3+ years as the primary administrator or owner of a CRM or comparable business platform with ability to show examples of hands-on experience configuring a CRM required.
• Experience with New Resilience, Salesforce, or a healthcare-focused CRM strongly preferred.
• Experience with API integrations is preferred.
• Familiarity with call tracking and contact center platforms such as CallTrackingMetrics (CTM), CallRail, or Five9 is a strong plus; willingness to learn and own these systems is required.
• Familiarity with HIPAA-compliant marketing data tools (Ours Privacy, Freshpaint, or similar), Google Analytics 4, and tag management is a plus.
• Must be able to work across multiple time zones.
• A high school diploma or GED is required. Bachelor’s Degree is preferred.
• Previous experience or general knowledge of behavioral health treatment providers is preferred.
• Experience using Microsoft Office products such as Word, Excel, PowerPoint, Outlook, Access, etc.

Benefits

• A competitive compensation and total rewards package including a meaningful salary, merit-based pay increases, and professional growth opportunities.
• A flexible PTO package that includes accrued PTO, paid holidays, and wellbeing days.
• 401(K) program with 5% company match.
• High quality medical, dental, and vision insurance with a variety of package options that meet your needs and majority company paid.
• A robust Employee Assistance Program: Including counseling, legal consultations, financial planning, and wellness coaching.
• A collaborative and supportive community of therapists and team members: Fostering a positive work environment.

What to Expect: Our Interview Process

• Application Review: We'll promptly review your application within a couple of business days.
• Discovery Call: Expect a 30-minute discovery call with one of our Talent Acquisition Specialists.
• Interview with Hiring Manager: You'll have a 1 hour interview with the VP of IT.
• Offer: If all goes well, you'll receive an offer.
• Expected Interview Timeline: The entire process typically takes 2-4 weeks.

Sandstone Care’s Commitment to Diversity, Equity, & Inclusion

At Sandstone Care, we are committed to fostering a culture of diversity, equity, and inclusion that not only enriches the lives of our employees but also ensures the wellbeing and care of our clients, regardless of their race, ethnicity, gender identity, sexual orientation, socioeconomic status, age, ability, or background. We believe that embracing diversity and promoting equity and inclusion are integral to our mission of providing high-quality behavioral health services.