[Hiring] Growth Operations Manager @Carrum Health

Role Description

We are looking for a Growth Operations Manager to help us drive high-profile growth priorities and scale initiatives that expand utilization of Carrum solutions. The Growth Operations Manager will play a critical role in our success.

Reporting to the GM of Musculoskeletal & Bariatrics, you will own the strategic execution, data-driven optimization, and cross-functional alignment of key growth initiatives and be crucial in building repeatable operational frameworks; helping us ensure that our growth engine scales efficiently and delivers high-impact organizational change. You’ll be responsible for leading complex strategic initiatives end-to-end, synthesizing performance data into executive insights, and driving workflows across cross-functional leaders. You’ve hustled, you’ve created, you’ve implemented, and you love the intensity of a startup in high-growth mode.

You’re excited about this opportunity because you will...

• Own the full lifecycle execution of strategic growth initiatives, managing priorities, timelines, cross-functional execution, and program impact.
• Help build and stand up repeatable, scalable processes for reporting, performance measurement, data infrastructure, and growth enablement.
• Regularly collaborate with senior cross-functional leaders across Sales, Network, Partnerships, Technology, Finance, and Operations.
• Perform rigorous data analysis to monitor program effectiveness, financial outcomes, and trends, translating quantitative rigor into actionable executive insights.
• Conduct root cause analysis when initiative performance is not meeting expectations and execute improvements.
• Prompt decisions on initiatives such as scale-up/accelerate vs. stop vs. wait for more data vs. pivot.
• Drive operational workflows across functional teams to secure buy-in and align execution with long-term organizational strategy.

Qualifications

• Strong skills working with executive and cross-functional leadership to aggregate perspectives, secure alignment, and drive organizational change.
• 5–7+ years of experience in growth operations, business operations, strategy/management consulting, or project management (healthcare technology company preferred).
• Experience in data-driven decision making, leveraging analytical tools (e.g., Hex, Tableau, Excel), project management software (Jira, Asana), and AI connectors/tools.
• Track record in managing complex, multi-stakeholder programs and delivering measurable operational and financial results.
• Ability to strike a seamless balance between quantitative rigor and situation-specific nuance while navigating dynamic, fast-paced environments.
• Entrepreneurial and resourceful — you’re a problem solver.
• Experience handling deadlines, keeping many balls in the air, and prioritizing work in a fast-paced, dynamic environment.
• Passion for collaborating cross-functionally with sales, operations, client success, data, and product teams to ideate, complete projects, and drive impactful results.

Benefits

• Stock option plan and performance bonus for eligible employees.
• Flexible schedules and remote work.
• Chicago and San Francisco offices available as an option.
• Flexible PTO, within reason.
• Summer Fridays (sign off @ 1pm local time).
• 15+ paid holidays, including Juneteenth, World Mental Health Day, and Carrum Health Day.
• Annual holiday shutdown in December.
• Paid parental leave.
• Health, vision, and dental insurance.
• Employee Assistance Programs (EAP).
• 401K retirement plan.