[Hiring] Gene Therapy Representative @Orsini Healthcare

Role Description

This role will include Benefits Verification, Billing, and Collections of Manufacturer specific programs. Will be the point of contact of daily communication of issue resolution on designated accounts. Assist with problem solving any issues with high dollar A/R accounts, assist in back-up for our Gene Therapy Operations Manager and collaboration of best practices for manufacturer project management.

Essential Job Duties

• Effectively work on the billing and collections of designated manufacturer programs to maximize collection and minimize write-offs.
• Responsible for benefits verification and prior authorization process.
• Troubleshoot and resolve escalated AR and manufacturer issues/concerns.
• Ability to be flexible and assist with other projects when needed.
• Responsible for being the designated point person for daily tasks and communication to manufacturers.
• Meet manufacturer needs for drug products serviced in therapy team.
• Collaborate with other functional areas to ensure quality service delivery.
• Interact with outside customers in a professional manner.
• Reach out to sites to schedule meetings and/or site visits as well as inform them when we have new products.

Qualifications

• Minimum 3 years of experience in patient accounts, benefit verification and/or collections with specialty pharmacy experience.
• Familiar with Account Receivable (AR) and operational health care systems.
• Experience with Microsoft applications (Excel, Word, PowerPoint, etc.).
• Familiar with the authorization process, appeal process and other processes/procedures integral to AR collection efforts.
• Experience with billing and foundation assistance application procedures.
• Excellent organizational and time management skills; ability to multi-task and change priorities quickly; detail oriented.
• Able to problem solve and assist coworkers through the thought process of solving problems.
• Collaborate on best practices for efficiency and streamlines communication throughout teams.
• Experience making outbound calls to inform facilities of new products and to set up meetings.

Benefits

• Medical Coverage, Dental, and Vision Coverage.
• 401(k) with employer match.
• Accident and Critical Illness coverage.
• Company-paid life insurance options.
• Generous PTO, paid holidays, and floating holidays.
• Tuition reimbursement program.