[Hiring] Events and Operational Excellence Lead @Morunda K.K.

Role Description

We are looking for an Events & Operational Excellence Lead to manage company events and support key commercial operations in Japan. This is a hands-on leadership role . You will manage important events while also improving processes and ways of working across the organization.

You will work closely with:

• Marketing
• Sales
• Medical
• Compliance
• Finance
• External vendors

Key Responsibilities include:

• Event Management
  • Plan and manage company events, including seminars, congresses, regional meetings, webinars, and company meetings.
  • Manage event logistics, including venues, vendors, materials, budgets, and on-site operations.
  • Take the lead on complex or high-priority events and resolve issues when they arise.
  • Ensure events are delivered on time, within budget, and to a high standard.
• Event Governance & Compliance
  • Create and improve guidelines and processes for event management.
  • Ensure events follow company policies, pharmaceutical industry rules, data protection requirements, and applicable laws.
  • Review event plans, budgets, and operational processes.
• Vendor & Budget Management
  • Manage relationships with key event and service vendors.
  • Monitor vendor performance and ensure high-quality delivery.
  • Manage budgets, purchasing, contracts, and payments in cooperation with Finance and Procurement.
  • Find ways to use resources more efficiently and control costs.
• Commercial Operations
  • Support Marketing and Sales with the operational planning and execution of key activities.
  • Turn business requirements into clear and practical action plans.
  • Coordinate activities across Marketing, Sales, Medical, Compliance, Finance, and external partners.
• Operational Excellence
  • Identify opportunities to improve processes and make day-to-day operations more efficient.
  • Review event results, KPIs, and feedback to identify areas for improvement.
  • Lead projects to standardize processes, introduce new tools, and improve ways of working.
  • Support the organization in building more efficient and scalable operations.
• Team Leadership
  • Lead and develop the Events & Operational Excellence function.
  • Support team members through coaching, mentoring, and day-to-day guidance.
  • Prioritize workloads and ensure the team can deliver key activities effectively.

Qualifications

• Bachelor's degree or above. A background in healthcare, life sciences, or a related field is preferred.
• 8–10+ years of experience in event management, commercial operations, or a related role within the pharmaceutical or healthcare industry.
• Hands-on experience managing pharmaceutical events such as seminars, congresses, lectures, and webinars.
• Experience leading a team or function while remaining hands-on with day-to-day work.
• Experience with event operations, vendor management, purchasing, contracts, and payments.
• Good understanding of pharmaceutical industry rules, compliance requirements, and data protection.
• Experience working with multiple departments, such as Marketing, Sales, Medical, Compliance, and Finance.
• Strong project management and problem-solving skills.
• Business-level English and Japanese, with the ability to communicate with global teams and external vendors.

Requirements

• Experience in Marketing or Sales, or working closely with commercial teams.
• Experience setting up or improving a new function, team, or operating model.
• Experience with SAP, Ariba, or other purchasing systems.
• Experience in Customer Excellence, Business Operations, or a similar function.
• Experience with Power BI, Smartsheet, or AI tools.

Benefits

• Remote working available within Japan.
• Bilingual working environment with English and Japanese used regularly.
• Competitive salary and performance-based bonus.
• Professional training and development opportunities.
• An international and collaborative working environment.
• The opportunity to work closely with global and local teams.
• A key role in improving commercial operations and event management within a growing pharmaceutical organization.