[Hiring] Epic Cadence Application Analyst @Vanderbilt University Medical Center

Role Description

As Community Connect continues to grow, there is an increasing need for dedicated Cadence support. The dedicated Application analyst would serve as the primary resource for scheduling optimization, workqueues, referral management, and online scheduling configuration. This role would improve turnaround times, enhance the customer experience, and provide consistent support for our Community Connect partners. Most importantly, it would enable the expansion of online scheduling capabilities, increase patient access, and strengthen the overall value of our Community Connect offering.

In addition to enhancing our offering, the dedicated application analyst would fill gaps supporting ongoing maintenance and enhancements for our current customers and work closely through the implementation of new customers. This resource will be utilized for upgrade support and participation in on-call rotations. This Cadence analyst will help scale support services, improve customer satisfaction, and position Community Connect for continued growth.

(Note: This role is available for remote work from most US locations.)

Qualifications

• Epic Cadence certification - Required
• Any Epic MyChart experience - a plus
• Bachelor's degree or 4 years experience - Required

Requirements

• Designs, builds, installs, configures, and/or develops Epic software to support clinical, administrative, financial, and operational workflows.
• Analyzes clinical, administrative, financial, or operational workflows supported by the assigned products and their relationship to the technical environment in which they operate.
• May perform analysis and design of supporting technical infrastructures.
• Supports clinical, administrative, financial, revenue, or operational implementations for assigned products which may also include testing and QA, reporting, product life cycle, communication/collaboration with customers and vendors, and training users.
• The responsibilities listed are a general overview of the position and additional duties may be assigned.

Benefits

This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement, and/or wellness offerings to enhance your well-being and professional growth.

Company Description

Vanderbilt Health has a long tradition of providing world-class care to the people of the Mid-South, living out our mission of moving medicine forward through preeminent programs in patient care, education, and research. Here you’ll find a spirit of collaboration and a supportive community where your expertise is valued, your knowledge expanded, and your uniqueness celebrated. We are committed to fostering an environment where talented, compassionate people are united in bringing the most advanced care to our neighbors throughout the region.