[Hiring] Senior Admin - EDI Technical Administration @Cencora

Role Description

The job requires in-depth "technical administration" experience and providing technical support for servers that host various types of applications for "Electronic Data Interchange" (EDI). Under general direction of the designated Manager, the candidate will be responsible for operations, architecture, and performance of the EDI landscapes. The candidate will serve as one of the primary contacts within the organization for the EDI Technical Administration and EDI Axway Support teams. If support isn't top-notch, the servers could crash or have bad performance, directly impacting Cencora's ability to process pharmaceutical orders. The candidate will be responsible for proactively identifying opportunities to utilize technology to solve technical and business problems.

• Primary point of contact for all EDI Technical Administration issues related to the EDI environment.
• Work closely with infrastructure teams (servers, network, storage, monitoring, etc.) to troubleshoot and resolve problems.
• Interface with the EDI Delivery and EDI Service Management teams to effectively manage the workload.
• Actively manage the performance of the EDI landscape, including capacity planning and tuning.
• Coordinate with other EDI managers and vendors to ensure software consistency across the EDI landscape.
• Participate in the IT Change Management process and validate/approve all EDI related changes.
• Keep abreast of new developments and forecasts of future trends in EDI technology.
• Work with internal and external customers to understand their requirements and form a forward-thinking architectural vision for the infrastructure of the Company.
• Provide input on and support new projects affecting the EDI environments.
• Engage and interface directly with EDI as required for product support/questions.
• Define solutions by identifying requirements and writing functional specifications; consult with technical subject matter experts.
• Advise on options, risks, costs versus benefits, and impact on other business processes and system priorities; contribute to cost versus benefit measures.

Qualifications

• Requires a BS Degree in Computer Science, Information Technology, or equivalent, as well as product-related Certification in EDI.
• Minimum of twelve (12) years directly related and progressively responsible experience in leading architecture design, technical implementation, and technical administration.
• Mandatory experience in 24x7x365 support.
• Experience with multiple EDI implementation lifecycles and production EDI infrastructure operations.
• Product specialty: Requires experience with implementation, operating, and performance management of Sterling B2B Integrator, IBM Transformation Extender, IBM Transformation Extender Advanced, and other IBM B2B products. Experience in Lightwell, Axway B2B, Axway Secure Relay, and other B2B products such as Connect:Direct will be valuable. Experience in Oracle Exadata is recommended but not mandatory.
• Experience with RCA (Root Cause Analysis), monitoring, and implementation of preventative measures is mandatory.
• Ability to foster innovation and “out of the box” thinking while ensuring practical applications of the ideas.

Requirements

• Ability to direct the formulation, definition, and documenting of system architecture and objectives for assigned projects.
• Solid understanding of business requirements and ability to prepare architectural specifications from which applications will be designed.
• Ability to communicate effectively both orally and in writing.
• Strong organizational skills.
• Good analytical, conceptual, and problem-solving skills to evaluate business problems and apply technology knowledge to identify appropriate solutions.
• Good interpersonal skills; effective team player.
• Excellent discovery and active listening skills.
• Good relationship-building skills.
• Good group presentation skills.

Benefits

• Compensation, benefits, and resources that enable a highly inclusive culture.
• Traditional offerings like medical, dental, and vision care.
• Comprehensive suite of benefits focusing on physical, emotional, financial, and social aspects of wellness.
• Support for working families, including backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
• Variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, and volunteer activities.

Company Description

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or membership in any other class protected by federal, state, or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions, and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements.