[Hiring] Epic Analyst, Research @University of Miami

Role Description

The Epic Analyst, Research assists Associate Epic Analysts on the team and collaborates with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access. The Epic Analyst, Research facilitates day-to-day application support and resolves application issues.

• Serves as a support contact for application end‐users. Identifies issues and works to resolve them.
• Designs, develops, implements, and maintains the application.
• Supports all phases of testing and document workflow design.
• Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow.
• Provides day-to-day application support, evaluates and resolves service tickets, implements requested application changes, and retrieves requested data promptly.
• Collaborates with trainers on application changes and new features to develop documentation and training strategies.
• Assists with analyzing the impact of information technology in clinical work processes.
• Participates in on-call rotations and support.
• Attends and participates in applicable committees.
• Maintains regular communication with team members and participates in weekly project team meetings.
• Reviews the status of projects and issues on an ongoing basis with leadership.
• Becomes knowledgeable about UHealth’s policies, procedures, and business operations.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Qualifications

• Bachelor’s degree in relevant field.
• Epic Certification or Proficiency in at least one module (such as EpicCare Ambulatory, Inpatient, Beacon, ClinDoc, Willow, MyChart, SQL Reporting, Epic Clarity, Epic Cogito) is required.
• Epic Proficiency in Research Clinical Tools or Research Billing Tools required within 6 months of employment.
• Minimum 3 years of experience, preferably in healthcare or healthcare-related organization.
• 1-2 years of Epic build experience.
• Experience in Best Practice Advisories (BPAs), Epic documentation tools (SmartForms, SmartTexts, Flowsheets, etc.), or Epic Reporting tools preferred.
• Understanding of clinical research and/or research billing preferred.
• Previous operational, project management, and organizational skills preferred.
• Ability to communicate effectively in both oral and written form.
• Ability to maintain effective interpersonal relationships.
• Ability to recognize, analyze, and solve a variety of problems.
• Ability to lead, motivate, develop and train others.
• Proficiency in computer software (i.e. Microsoft Office).
• Commitment to the University’s core values.
• Any appropriate combination of relevant education, experience and/or certifications may be considered.

Benefits

• Competitive salaries.
• Comprehensive benefits package including medical, dental, tuition remission and more.

Company Description

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the groundbreaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.