[Hiring] eCommerce Operations Specialist @Freudenberg Group

Role Description

• Complete end-to-end item setup across:
  • Amazon Vendor Central
  • Seller Central
  • Walmart Item 360
  • Target Partners Online
  • Home Depot Supplier Hub
  • TikTok Shop
• Maintain data integrity including:
  • GTIN alignment
  • Case pack accuracy
  • Logistics specs
  • Compliance flags
  • Attribute completeness
• Resolve:
  • Suppressed listings
  • Incorrect categorization
  • Duplicate ASINs
  • Contribution conflicts
• Publish and optimize:
  • Titles
  • Bullets
  • Product descriptions
  • Images
  • Videos
  • A+ content
• Update and manage:
  • Variations
  • Parent-child structures
  • Seasonality bundles
  • Multipacks
• Track content acceptance, QC accuracy, image validation, and retailer-specific compliance rules.
• Maintain and update Amazon Brand Store and equivalent storefronts.
• Deploy rich media modules, comparison charts, infographics, and enhanced content.
• Coordinate with internal team to align assets to strategy, messaging, and brand standards.
• Monitor digital shelf metrics:
  • Conversion
  • Traffic
  • SEO indexation
  • Content health
  • Detail page errors
  • Buy box stability
• Identify and action performance issues quickly across all major retailers.
• Support experimentation including A/B testing, messaging tests, and media uplifts.
• Partner with Sales (US & Canada), Supply Chain, Brand Marketing, and BI to drive flawless execution.
• Communicate listing status, risks, and commercial impacts clearly and proactively.
• Support promotional readiness with timely content updates and item accuracy.

Qualifications

• Bachelor’s degree preferred (business, marketing, communications, analytics, or related field).
• Ability to work remotely from a US home office during Central Time Zone business hours, with occasional travel to the U.S. and Canada.
• 2+ years of experience in eCommerce operations, digital merchandising, online catalog management, or marketplace management.
• Experience managing digital content for a CPG company on a major online retail platform is required.
• Hands-on experience with Amazon Vendor Central or Seller Central strongly preferred.
• Experience with Walmart Item 360, Target Partners Online, Home Depot Supplier Hub, or social commerce platforms preferred.
• Strong Excel skills and comfort with structured data.
• Familiarity with content syndication or digital shelf tools is a plus.
• Ability to communicate clearly with cross-functional partners and build trust through transparency and follow-through.
• Handles high-volume detail work without sacrificing quality.
• Brings solutions, improves processes, and identifies content gaps before they become issues.
• Ability to manage multiple priorities and drive cross-functional adoption.

Requirements

• The expected annual salary range for this position is $65,000-$85,000 USD.
• Compensation for this position will be determined by the candidate's qualifications, experience, education, and overall alignment with the role's responsibilities.

Company Description

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.