[Hiring] E-commerce Business Administration Assistant @Wing Assistant

Role Description

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.

We are looking for an E-commerce Business Administration Assistant to start immediately!

• Handle day-to-day business administration tasks to support e-commerce operations.
• Manage the Shopify platform, including product management, order processing, inventory, and customer data.
• Manage multiple customer service inboxes and respond to a high volume of emails with appropriate tone and speed.
• Provide sales support through Shopify management, CRM and pipeline assistance, and lead research.
• Follow up on invoices and verify payments through Shopify.
• Handle sales administration tasks, including backorders and invoicing.
• Proactively identify business needs and take initiative to support daily operations.
• Identify operational issues and develop solutions independently.
• Support overall business operations with strong commercial awareness and a proactive approach.

Qualifications

• Must be based in South Africa
• Must be available to work UK business hours
• Shopify experience or familiarity with similar sales or wholesale systems
• Strong commercial awareness and business acumen
• Strong technological proficiency across multiple platforms and tools
• Excellent problem-solving skills and ability to work independently
• Proactive mindset with the ability to anticipate business needs
• Excellent written and verbal English communication skills
• Strong organizational and administrative skills
• E-commerce industry experience is preferred
• Experience supporting UK-based companies is an advantage
• Executive assistant or business operations experience is an advantage

Requirements

• USB Headset with Noise Cancellation feature
• Working Webcam
• Computer with at least 1.8 GHz processor and at least 4GB RAM
• Main Internet Service Speed: at least 25 Mbps cable connection
• Backup Internet Service Speed: at least 10 Mbps

Benefits

• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Holiday & Overtime Pay

Schedule

9:00 AM – 6:00 PM BST (Full-Time)

Location

Remote — South Africa-based talent only

Salary Package

USD $650/month

Software Tools and Websites Required

• Shopify
• Email platforms such as Gmail or Outlook
• Communication tools such as Slack or Teams
• Google Workspace or Microsoft Office (Docs, Sheets, Word, Excel)
• E-commerce tools for shipping, inventory, and analytics, as applicable

Training Provided

• Company's specific Shopify setup and workflows
• Company's products and business model
• Internal processes and procedures
• Specific tools and platforms used by the company
• Company communication style and preferences

Please note:

• Only qualified candidates will be invited to take the assessment & scheduled for an interview.
• We have other vacancies that might interest your friends & colleagues. They can check us out at our Jobs Website.
• You may also refer your friends using our Affiliate Marketing Program and earn up to $30 if your referral is hired.