[Hiring] Director of Development Operations @Point Foundation

Role Description

Point Foundation seeks a hands-on, systems-minded Director of Development Operations to serve as the engine behind the Development team's fundraising success. This is a builder role - someone who can zoom out to shape a forward-looking and AI-powered technology roadmap and zoom back in to troubleshoot a broken integration before it slows the team down. The Director will own the full technical infrastructure that powers fundraising at Point. Partnering closely with the Chief Development Officer on the day-to-day, and with the Sr. Director, Technology & Systems on strategy and the buildout of the technical roadmap, this person will be both the engineer of Point's fundraising technology stack and the hands-on operator who keeps it running.

Qualifications

• 6+ years of development operations, database administration, or fundraising systems experience, including 2+ years in a senior or leadership capacity overseeing staff or systems strategy.
• Bachelor's degree, or equivalent professional experience in lieu of a degree.
• Direct, hands-on experience administering a nonprofit CRM/donor database (e.g., Raiser's Edge), including data integrity management, gift processing and attribution, and report building.
• Demonstrated experience managing multiple integrated fundraising platforms (e.g., online giving tools like Fundraise Up, prospect research tools like iWave) as a system owner, not just an end user.
• Proficiency in building and running reports, queries, and donor/prospect lists from a CRM database to support gift officer portfolios, board reporting, and organizational fundraising analysis.
• Hands-on experience identifying, piloting, and implementing AI tools to automate workflows and improve data quality, including responsible-use practices that protect sensitive donor data.
• Ability to work collaboratively with other staff to evaluate and identify technology solutions for fundraising needs, including researching, assessing, and recommending new platforms or integrations that address gaps in the Development team's tech stack.
• Highly organized and deadline-driven, managing multiple high-priority projects in a fast-paced environment.
• Discretion and sound judgment in handling sensitive organizational and donor information.
• Passionate about Point's mission and enthusiasm about communicating the organization's philosophy, mission, and values.
• Commitment to advancing equity and inclusion in all areas of responsibility and across the organization.

Requirements

• Preferred: experience with SQL, data visualization tools (e.g., Power BI, Tableau), or advanced reporting/analytics beyond native CRM reporting.
• Experience managing technology vendor relationships and leading system migrations or platform implementations.
• Experience in nonprofit fundraising specifically, understanding the unique data and reporting needs of a development shop.

Benefits

• Pay range: $110,000 - $145,000/year.
• This role is also eligible for an annual bonus based on performance.
• Point pays 100% of employee health insurance premiums, with coverage for dependents available at additional cost.
• Full benefits package includes a 403(b)-retirement plan with an employer match of up to 3%.

Core Competencies - Our Ways of Working

• Ownership: Owns outcomes, not just tasks. Follows through on commitments or proactively resets expectations and raises issues early and directly.
• Learn & Adapt: Stays curious and self-aware. Seeks feedback, reflects on impact, and applies learnings as conditions change.
• Focus & Excellence: Prioritizes the highest-impact work, delivers consistent high-quality results, and makes tradeoffs visible and intentional.
• Trust & Belonging: Builds relationships grounded in respect, honesty, and inclusion. Engages candidly, assumes good intent, and addresses issues constructively.
• Collaborate for Scale & Growth: Clarifies roles and handoffs, shares information transparently, commits decisions once made, and designs sustainable, repeatable systems over "boutique" solutions.