[Hiring] Director, Operations Instructional Design @SGF Global

Role Description

We are looking for a modern thinker who is hip on vibe coding and digital learning to join our client's team in the operations sector. In this role, you will contribute to leading the design, development, and continuous improvement of digital learning experiences, establishing a Learning Experience Design Center of Excellence (COE), and driving innovation in digital learning through evidence-based practices and human-centered design.

• Create detailed design principles and templates for training artifacts like webinars, live learning, and async lessons and modules.
• Develop complex training experiences using tools like JavaScript extensions, xAPI, cmi5, and Blender.
• Plan, script, and build engaging, interactive learning artifacts for internal Operations staff.
• Establish the Learning Experience Design COE to define standards, templates, and processes for learning design excellence.
• Leverage AI technologies to develop learning solutions that deliver high business value.
• Maintain governance processes for content updates in collaboration with SMEs.

Qualifications

• Expertise in digital learning with 5 years of experience designing and creating digital training programs.
• Outstanding knowledge of emerging trends and best practices in digital learning.
• Proficiency in authoring and publishing systems, including Articulate Storyline 360, Adobe Captivate, and SCORM Cloud.
• Proven capabilities to develop complex learning materials, including simulations and multimedia.
• Adept problem-solving skills, including using data to inform decisions and actions.
• Excellent verbal and written communication skills.

Requirements

• Experience providing digital learning to K-12 educators.
• Operational experience with LMS technologies and capability to maintain expertise with emerging technologies and standards.

Company Description

SGF Global is an integrated talent solutions provider, offering staffing, recruitment, Employer of Record (EOR), nearshore, and consulting services across a wide range of industries in 35 countries. We’re a dynamic, people-first organization where fresh ideas are always welcome. Our culture is built on collaboration, innovation, and a genuine passion for helping people grow. At SGF Global, smiles are part of the dress code, and every voice matters.