[Hiring] CS Material Logistics Inventory Specialist @TekWissen

Role Description

This position will be responsible for managing consignment, trunk stock and tool inventory for CX Field organization. This position will assist the Field with their spare part and tool & test inventories and provide reporting and analysis as it pertains to inventory management. This position will also be responsible for preparing and performing physical inventory activities annually as per accounting guidelines.

Key interactions for this position would be with:

• Customer Administration
• Memphis Returns
• Regional Service Managers
• Customer Service Engineers
• CSML
• 3rd party Logistics provider (DHL)
• Finance
• Calibration provider (SIMCO)
• The Customer Care Center
• The Tool Center staff

Specific Responsibilities Included in Inventory Management Activities:

• For all CSEs and other partners, this position provides inventory support services over the phone and online.
• Support Customer Administration with the Following:
  • Resolution of service report errors.
  • Reversals for incorrect billings.
  • Serial number error escalations as related to the installed base.
• Support Memphis Returns with the Following:
  • Resolve return processing errors/issues.
  • Proactively identify areas of improvement with end goal of reduced errors.
  • Research and follow-up with CSML for missing parts in Memphis.
• Physical Inventory:
  • Coordinate and schedule with Field Management.
  • Execute physical inventory activities with Field in a timely manner.
  • Reconciliation of inventory between SAP, CSE, and Calibration with minimal variance.
  • Work closely with and follow-up with CSEs and Management for escalations and material recounts.
  • Follow-up with any transactions that were in error for CSE during physical inventory count.
• Error Handling as it Relates to Inventory Management:
  • PO posting errors.
  • Tool order failures.
  • Reports and analysis as needed.

Qualifications

• Associate’s Degree required.
• BS in Supply Chain Logistics is preferred.
• 5-8 years of successful experience in area of responsibility and successful demonstration of key responsibilities and knowledge as presented above.
• Ability to multi-task in a fast-paced environment.
• Decision making abilities.

Requirements

• Technical Skills:
  • SAP.
  • Microsoft Office.

Company Description

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan, offering strategic talent solutions to clients worldwide. The opportunity below is with one of our clients, a leading global medical technology company. This organization provides a wide range of diagnostic imaging and laboratory diagnostics, as well as advanced therapies and digital health services. Its solutions span prevention and early detection through diagnosis, treatment, and follow-up care, empowering healthcare providers worldwide.