[Hiring] Corporate Systems Application Analyst @North American Partners in Anesthesia

Role Description

The Corporate Systems Application Analyst is a key member of the Business Technology (BT) Corporate Systems team, reporting to the Manager, Corporate Systems. This role serves as a subject matter expert supporting NAPA’s Conga Contract Lifecycle Management (CLM) platform and related enterprise applications.

• Responsible for day-to-day support, configuration, testing, issue triage, documentation, and continuous improvement of Conga CLM within the Salesforce platform.
• Supports the end-to-end contract lifecycle, including contract creation, workflow, approvals, negotiations, execution, and ongoing contract management.
• Translates business requirements into scalable, compliant system solutions that enhance user experience, streamline contract processes, and drive business outcomes.
• Opportunities to support and contribute to initiatives across additional enterprise platforms, including Microsoft Dynamics, HubSpot, Phenom, 6Sense, and other corporate systems owned business applications.
• Requires strong Conga CLM and Salesforce expertise combined with technical curiosity, analytical thinking, and a willingness to learn and work across an evolving enterprise application landscape.

Qualifications

• Bachelor's degree or equivalent experience in business, information systems, computer science, or a related field.
• Minimum of 2 years of experience supporting, administering, configuring, or implementing Conga Contract Lifecycle Management (CLM).
• Hands-on experience with Conga CLM deployed on the Salesforce platform.
• Working knowledge of Salesforce administration and platform concepts, including objects, fields, relationships, permissions, workflows/automation, and reporting.
• Experience configuring and supporting contract lifecycle processes, including templates, clauses, workflows, approvals, and contract data.
• Experience gathering and translating business requirements into application configurations and technical solutions.
• Experience with application testing, troubleshooting, issue resolution, and production support.
• Strong analytical and problem-solving skills with the ability to troubleshoot issues across interconnected systems and business processes.
• Strong communication and relationship management skills with the ability to work effectively with both technical and non-technical stakeholders.
• Ability and willingness to learn and support additional enterprise applications and technologies as organizational needs evolve.
• Experience with Agile methodologies.

Requirements

• Experience with additional Conga products and capabilities, such as Conga Composer, Conga Sign, Conga CPQ, or related solutions.
• Salesforce Administrator, Platform App Builder, or other Salesforce certification.
• Conga certification or formal Conga CLM training.
• Experience supporting or implementing integrations between Conga/Salesforce and other enterprise applications.
• Experience with Microsoft Dynamics 365, HubSpot, Phenom, 6Sense, or other enterprise platforms.
• Experience working within a Corporate Systems, Enterprise Applications, or Business Technology organization supporting multiple business functions.
• Understanding of contract lifecycle management processes, controls, and best practices.
• Prior experience working with a Conga or Salesforce implementation partner.
• IT experience in a healthcare environment preferred.

Benefits

• Salary: $75,000 - $104,000 annually.
• Generous benefits package, including:
• Paid Time Off.
• Health, life, vision, dental, disability, and AD&D insurance.
• Flexible Spending Accounts/Health Savings Accounts.
• 401(k).
• Leadership and professional development opportunities.

Company Description

North American Partners in Anesthesia is an equal opportunity employer.