[Hiring] Advanced Application Analyst @Lee Health

Role Description

We are seeking an experienced Advanced Application Analyst to serve as a support resource for Infor HRT modules with a primary focus on Talent Acquisition and Transition Management and additional systems supporting key corporate functions. This role ensures reliable system performance, timely issue resolution, strong vendor coordination, and high-quality support for end users across the organization. The ideal candidate brings a strong background in multi-application support, excellent communication skills, and a proactive approach to improving user experience and operational efficiency.

Key Responsibilities

• Infor Talent Acquisition/Transition Management (Primary Focus)
  • Serve as the primary system administrator and support contact.
  • Manage setup, configuration, scheduling.
  • Troubleshoot system issues, coordinate with internal IT support resources and Infor technical support and ensure timely resolution.
  • Support data extracts, reporting needs, audits, and dashboard access for leaders and stakeholders.
  • Maintain documentation and assist with training materials, and communication.
  • Partner with HR, HRIS, and Finance to support organization initiatives.
  • Support Infor Releases (Service and Feature).
• Application Support for Corporate Areas/Functions
  • Provide functional and technical support for additional corporate applications as assigned (HR, Finance, Compliance, Operations, etc.).
  • Monitor system performance, escalate issues to vendors or internal teams, and track resolution.
  • Assist with testing, upgrades, enhancements, and integrations.
  • Maintain accurate documentation, knowledge articles, and support procedures.

Qualifications

• 3+ years of experience with Infor CloudSuite and other business applications in a corporate or healthcare environment.
• Strong analytical, troubleshooting, and customer service skills.
• Ability to manage multiple systems, priorities, and stakeholders simultaneously.
• Experience working with vendors and cross-functional teams.

Requirements

• Infor Talent Acquisition/Transition Management experience (administration, setup, reporting, and technical troubleshooting).
• Familiarity with healthcare operations and HR systems.

Key Competencies

• Exceptional time management skills.
• Excellent communication and customer-support skills.
• Strong attention to detail and process orientation.
• Ability to translate user needs into system solutions.
• Comfort working in fast-paced, deadline-driven environments.
• Collaborative mindset with a focus on continuous improvement.

Work Environment

• Full-time position.
• Ability to work 100% Remote within the State of Florida.
• Occasional after-hours support during system updates or survey cycles.