[Hiring] Community Relations Specialist @Pavlov Media Inc

Role Description

The Community Relations Specialist is a market‑facing, field‑based role responsible for growing Pavlov Media’s brand presence and driving service adoption across the Phoenix metro area and broader Arizona footprint. This role serves as an on‑the‑ground ambassador, building relationships with communities, properties, and partners while supporting densification and growth within existing service areas.

Working closely with regional community engagement and marketing partners, this position ensures consistent brand representation, coordinates outreach and events, and provides market insight to help expand Pavlov’s footprint. Travel throughout Georgia is a regular component of this role. This is a remote role based in Phoenix, AZ. Candidates must have working knowledge of the respective markets to be considered for this opportunity.

Key Responsibilities

• Serve as Pavlov Media’s local brand ambassador across the Phoenix, AZ markets
• Plan and attend community events, resident outreach, and engagement activities
• Build relationships with property managers, HOAs, and community leaders
• Represent Pavlov at meetings, expos, and networking events
• Support densification strategies to increase subscriber adoption in existing MDUs
• Identify under‑penetrated opportunities within current markets
• Partner with Account Managers and Field teams to align outreach with service readiness
• Track outreach activity and market feedback in CRM tools
• Ensure consistent, on‑brand messaging across all community touchpoints
• Collaborate with marketing to deploy campaigns and collateral locally
• Communicate community feedback and concerns to internal teams
• Conduct site visits to support ongoing relationships and outreach

Qualifications

• 2–3 years of experience in community relations, marketing, account management, or related field
• Telecommunications, fiber, or MDU experience preferred
• Strong relationship‑building and public‑facing communication skills
• Comfortable operating autonomously in a field‑based role
• Proficiency with CRM tools and Microsoft Office / Google Drive
• Valid driver’s license; ability to travel regularly (25–40%)

Physical Requirements

• Regular car travel throughout Georgia markets
• Ability to stand and engage at events for extended periods
• Ability to lift up to 25 lbs.

Compensation & Benefits

• The base salary range for this role is $60,000–$80,000 annually, plus potential bonus eligibility.
• 15 company paid holidays
• 3 weeks PTO
• Medical, Dental, Vision starting day one
• 401K with company match
• Health and Flexible Savings Account
• Life and AD&D, Spousal Life, Child Life Insurance Plans
• Educational and professional reimbursement
• Short- and long-term disability benefits