[Hiring] Commercial Systems & Strategy Lead @Now Hiring

Role Description

The Commercial Systems & Strategy Lead, reporting to the Director of Sales/Analytics, is responsible for leading the development, implementation, and continuous improvement of commercial business systems, processes, and performance management capabilities supporting RESA Power's commercial transformation and go-to-market strategies.

The role serves as a cross-functional execution lead, translating commercial priorities into scalable operating processes, standardized workflows, governance structures, and measurable performance improvements. Working closely with Sales, Finance, Operations, IT, and business-unit leadership, this position will identify opportunities to improve commercial effectiveness, establish business requirements, coordinate implementation initiatives, and drive organizational adoption.

The successful candidate will combine strong commercial, financial, and operational judgment with technical proficiency in CRM/ERP systems, data analytics, and business process design. This position requires the ability to independently lead complex initiatives, evaluate business performance, develop actionable recommendations, and bridge the gap between commercial strategy, technical execution, and operating results.

Qualifications

• Bachelor's degree in a related field or equivalent experience
• 5+ years of experience in commercial operations, business systems, analytics, or related functions
• Demonstrated ability to independently lead cross-functional initiatives
• Strong commercial and financial acumen
• Experience designing, standardizing, and implementing business processes
• Proficiency with CRM/ERP systems, business intelligence platforms, and analytical tools
• Strong analytical, problem-solving, project management, and organizational skills

Requirements

• Independently design and develop analytical models, data integrations, reporting capabilities, and decision-support tools
• Develop and implement standardized business processes, workflows, and operating controls
• Establish commercial KPI definitions, performance frameworks, accountability structures, and governance processes
• Translate business requirements into process documentation, functional specifications, and acceptance criteria
• Develop and support initiatives involving customer segmentation, account coverage, whitespace identification, cross-selling, and commercial productivity
• Drive implementation readiness, stakeholder communication, process documentation, training, and adoption measurement
• Develop business cases, financial analyses, executive presentations, and actionable recommendations

Benefits

• Up to 25% travel
• Occasionally lifting 25lbs
• Position sits completing computer and phone work

Company Description

RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade!

Our Mission: Ensure reliable and safe mission-critical power across our customers’ electrical infrastructure lifecycle.

Our Vision: To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry.

• Core Cultural Competencies
• We do it right
• We are customer driven
• We focus on growth
• We solve problems
• We get it done
• We build strong relationships