[Hiring] Commercial Lines Specialist @Church Mutual Insurance

Role Description

Support the development, configuration, implementation, and maintenance of commercial property and casualty insurance products through a blend of insurance expertise, product analysis, and technology-enabled solutions. Partner with underwriting, actuarial, compliance, product, and technology stakeholders to translate business requirements into configured product solutions that support profitability, operational efficiency, regulatory compliance, and speed to market.

• Conduct research, analysis, product configuration, testing, and implementation activities within Guidewire PolicyCenter and related policy administration systems.
• Leverage commercial insurance knowledge and technical capabilities to optimize product performance, streamline workflows, improve data quality, and support strategic business initiatives.

Qualifications

• Bachelor's degree or comparable industry experience may be considered with a high school diploma or equivalent required.
• CPCU, ARM, ASLI, or evidence of continuing and progressive insurance education preferred.
• Five years or more of commercial property and casualty insurance experience in underwriting, product development, product management, configuration, actuarial, underwriting administration, business analysis, or related functions.
• Strong knowledge of commercial property and casualty insurance products, underwriting operations, policy administration processes, and policy lifecycle activities.
• Experience configuring products within Guidewire PolicyCenter or similar no/low-code configurable policy administration systems preferred.
• Understanding of configurable business rules, product structures, workflows, data relationships, system integrations, and policy administration technology.
• Working knowledge of XML, JSON, query tools, data structures, integrations, or related technologies preferred.
• Experience conducting market analysis, competitor analysis, rate analysis, product analysis, or filing analysis to support business recommendations and implementation decisions.
• Understanding of modern product development methodologies including business requirements, user stories, acceptance criteria, testing, defect resolution, and implementation practices.
• Strong analytical and problem-solving skills supporting the ability to develop, test, implement, and support solutions for complex business, product, and system issues.
• Strong listening, written, verbal, and presentation skills, with the ability to communicate effectively with both business and technical stakeholders.
• Organized, analytical, self-motivated, and capable of managing multiple priorities and deadlines.

Requirements

• Lead insurance product initiatives through research, analysis, no/low-code configuration, testing, implementation, and post-production validation activities.
• Apply a strong understanding of commercial property and casualty insurance products, underwriting workflows, and policy lifecycle processes to support product development and operational effectiveness.
• Partner with underwriting, product, actuarial, compliance, and technology teams to gather requirements and translate business needs into configurable product solutions.
• Configure and maintain commercial insurance products within Guidewire PolicyCenter’s no/low-code Advanced Product Designer application, including coverages, business rules, forms, workflows, and product attributes.
• Support the development of business requirements, process flows, user stories, acceptance criteria, and documentation that clearly communicate intended product behavior and system functionality.
• Participate in testing activities, including functional testing, regression testing, product validation, rate verification, forms attachment testing, and integration testing.
• Identify, analyze, and resolve product configuration, workflow, system, and data issues in partnership with business and technology teams.
• Conduct competitor analysis, market research, rate analysis, and filing analysis to support product recommendations and business strategy.
• Support development, submission, implementation, and maintenance of state filings in partnership with product, compliance, and actuarial teams.
• Analyze data relationships, system integrations, workflow impacts, and operational requirements to support product enhancements and business initiatives.
• Identify opportunities to streamline business processes, improve data quality, optimize workflows, and increase operational efficiency across highly configurable systems.
• Communicate project status, technical issues, timelines, dependencies, risks, decisions, and business impacts to leadership and stakeholders.
• Develop and maintain underwriting protocols, product documentation, and no/low-code configuration standards supporting consistent business practices and regulatory compliance.

Company Description