[Hiring] Account Representative @DCM Services

Role Description

As an Account Representative, you will serve as a key point of contact in resolving accounts for deceased individuals, working sensitively with estates, attorneys, and family representatives. You will be part of a supportive team that values empathy, accuracy, and professionalism.

Qualifications

• Goal-oriented mindset with strong organizational skills
• Courteous, empathic, and professional telephone manner
• Strong verbal and written communication skills
• Ability to multi-task effectively in a fast-paced, regulated environment
• Team-oriented with the ability to also work independently

Requirements

• High School Diploma or GED
• Licensed Debt Collector (or ability to obtain licensure)
• Computer proficiency and the ability to learn new systems

Benefits

• Paid time off, up to 5.85 hours bi-weekly
• Eight paid holidays
• Health, Vision, and Dental Insurance
• 401(k) Matching
• Employee Assistance Program
• Opportunities for advancement