[Hiring] Account Representative @6a23fca3-7b64-4140-a007-d213cba67288

Role Description

The Early Out Representative will prepare and submit insurance claims for patients, and make outbound calls to collect and manage account payments.

• Schedule:
  • Monday through Thursday – assigned a shift between 7:00am to 8:00pm CST
  • Friday – assigned a shift from 7:00am to 5:00pm CST
  • Every other Saturday – 9:00am to 1:00pm CST
• Location: Can work remotely, candidates local to Chicagoland preferred
• Salary: $23.00/hour, also eligible for up to $200/month bonus

Qualifications

• Bilingual in Spanish strongly preferred
• 3 to 5 years of experience in medical billing
• Experience in Collections
• Experience speaking with customers and insurance providers
• Knowledge of HIPAA and FDCPA
• Knowledge of medical coding, billing, and third-party billing procedures
• High School Diploma or equivalent experience required
• Associate’s Degree or higher preferred

Requirements

• Make outbound calls to collect, post, and manage account payments
• Prepare and submit claims to insurance companies either electronically or manually
• Identify and resolve patient billing issues and complaints
• Evaluate patient financial status and establish payment plans or arrangements
• Report on status of delinquent accounts
• Correct and resubmit claims to insurance companies and third-party payers
• Investigate and correct rejected or denied claims
• Translate patient information into alphanumeric and numeric medical codes
• Maintain strict confidentiality and adhere to all HIPAA and FDCPA guidelines and regulations

Benefits

• Medical, Dental, and Vision insurances from premium providers
• 401K with matching
• Company paid Accident and Disability Insurance, Long Term Disability Insurance, EAP, and Travel Assistance
• Tuition Reimbursement
• Paid Time Off, Wellness Days, and Paid Holidays
• Additional benefits such as identity theft protection, flexible spending accounts, pre-tax commuter benefits, and more.