[Hiring] Commercial Lease Administrator III @Mattress Firm

Role Description

The (REMOTE) Commercial Lease Administrator 3 analyzes and interprets Lease Agreements and their ancillary documents to ensure proper application and compliance regarding billing and payment and disputes expenses when necessary. This role ensures landlord accounts are balanced, reconciles all arrears for designated market split, and provides excellent customer service to all landlord personnel.

Essential Responsibilities

• Analyze and interpret Lease Agreements and their ancillary documents to ensure proper application/compliance regarding billing and payment and disputes expenses when necessary.
• Analyze landlords' account ledgers in comparison with tenant’s (MFRM) payment history to reconcile outstanding balances.
• Analyze landlords' year-end billings to verify accuracy and lease compliance.
• Generate entries for accounting system.
• Review and code landlords' invoices.
• Review and code checks received from landlords.
• Review accounts and initiate contact with landlords to collect arrears.
• Abstract additional rent data into Lucernex.
• Review and facilitate landlord entity changes and address changes.
• Escalate disputes/billing discrepancies to Lease Administration Supervisor.
• Review and process defaults for designated segment of store/warehouse portfolio.
• Interface with Maintenance, Construction, and Real Estate departments to facilitate resolution of outstanding issues.
• Communicate professionally with all internal and external contacts.
• Complete all required training modules and certifications prior to the due date.
• Ensure all safety policies and procedures are followed to ensure a safe work environment for all.
• Follow all Company policies and execute Company standards on appearance and functionality as well as appropriate brand representation.
• Communicate any concerns or issues to leadership to ensure proper efficiency of department and Company operations.

Non-Essential Responsibilities

• Execute Company initiatives and other activities requested by supervisor.
• Update job knowledge by participating in educational opportunities.
• Contribute ideas on ways to optimize or improve the team, the department, and the Company.

Qualifications

• High School diploma or equivalent required.
• Bachelor's Degree in Business, Finance, or related field, and/or equivalent experience preferred.

Requirements

• 5+ Years Accounting, Property Administration or Legal experience related to Commercial Real Estate with a large multi-site commercial tenant or landlord required.
• 2+ Years Background in Auditing or related Real Estate experience preferred.

Skills List

• Service oriented, and self-motivated with exceptional communication skills.
• Capacity to consistently demonstrate and reinforce expected behavior that drives performance and is consistent with the organization’s core values and ethics.
• Analytical with strong problem-solving abilities and creative resolution skills.
• Ability to prioritize workload and meet multiple deadlines simultaneously in a fast-paced environment.
• Ability to work well independently as well as effectively contribute to a team environment.
• Ability to read, interpret, and apply lease language and documents such as policy and procedure manuals.
• Willing and able to make difficult decisions while understanding when to gain consensus.
• Consistently seeks information to support informed decision making.
• Consistently capable of demonstrating fairness, trustworthiness, and truthfulness.
• Ability to build a common identity with others that aligns with company goals and fosters mutual respect.
• Can settle differences in difficult situations between internal or external groups.
• Adept at understanding the external landscape and staying up-to-date on local, national, and international policies and trends that affect the business function.
• Able to use time effectively while concentrating on more important priorities.
• Willing and able to welcome honest and open dialogue among the team and actively listen.

Benefits

• Excellent career growth opportunities through on-the-job training and development programs.
• 401(k) with employer matching.
• Mental health and life resources.
• Medical, dental, prescription, and vision plans.
• Get paid on-demand.
• Base pay or uncapped commission.
• Employee discounts on Mattress Firm sleep products and accessories.

Compensation

Competitive pay range of $65,000 - $73,000 * depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company.

*Pay amount does not guarantee employment for any particular time.

California Residents

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and the Los Angeles County Fair Chance Ordinance, where applicable.

Now don't fall asleep out there. The sooner that we receive your application, the sooner you are to the career of your dreams! Ready to apply? Mattress Firm is accepting applications until: 10/31/2026.

Diverse Candidates are Encouraged to Apply.

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.