[Hiring] Cleaning Coordinator @Stayd Collective

Role Description

The Cleaning Coordinator owns the turnover engine at Beachside — making sure every property is cleaned, inspected, and guest-ready on time, every time. You're the daily link between our cleaning teams and the rest of operations: building schedules, optimizing routes, tracking cleaner performance, and jumping on any issue that could put a check-in at risk. This is a fast-paced, execution-focused role for someone who thinks in logistics and refuses to let a turnover slip.

What You'll Do

• Communicate and coordinate with cleaners daily — assignments, expectations, real-time updates, and quick problem-solving in both English and Spanish.
• Build and manage cleaning schedules around check-in/check-out timing, with route optimization to keep teams efficient and on time.
• Track cleaner performance — quality, timeliness, reliability — and surface issues and top performers to leadership.
• Ensure every clean is completed and verified before guest check-in, reviewing cleaner photos for quality assurance.
• Manage same-day turnovers and last-minute changes without dropping a property.
• Coordinate deep cleans, couch/carpet cleaning, and special requests as needed.
• Partner with the Guest Experience and Maintenance teams to resolve cleanliness-related issues fast.
• Track linens, supplies, and inventory so teams are never caught short.
• Maintain accurate cleaning logs, schedules, and documentation daily.
• Help onboard and train new cleaners, and keep the cleaner roster current.
• Flag recurring issues and propose process improvements that make turnovers faster and cleaner.

Qualifications

• Fluent, professional English and Spanish (written and spoken).
• Available to work 8:00 AM – 4:30 PM EST, Thursday through Monday.
• Highly organized and logistics-minded.
• Calm and decisive under pressure, especially during tight same-day turnovers.
• A strong, clear communicator.
• Detail-oriented and accountable.
• Self-directed and dependable in a remote setup.

Requirements

• Experience in vacation rental, short-term rental, hospitality, or cleaning/field operations (nice to have).
• Familiarity with Guesty, Turno, Breezeway, ResortCleaning, or similar STR/cleaning software (nice to have).
• Experience with scheduling or route-optimization tools (nice to have).
• A background coordinating field teams or contractors (nice to have).

Benefits

• Fully remote work from anywhere in Latin America.
• A high-impact role at the core of Beachside's operations, with real ownership.
• A fast-paced, supportive team that values initiative and clear standards.
• Room to grow as Beachside scales.

Compensation

• USD $1,700 / month

Reports To

• Housekeeping Manager, Beachside Vacation Rentals