[Hiring] Change Management Lead @Bluprintx

Role Description

BPX is hiring a Change Management Lead to ensure the martech and data platforms delivered are adopted and used to drive results. You will lead change and enablement across large, multi-year transformation programmes for enterprise clients, where marketing teams are moving to new engagement platforms such as Braze, new customer data foundations, and new ways of working with content and campaigns. You own the people side of delivery:

• Understanding who is affected
• Planning how they transition to the new way of working
• Proving with data that the transition has occurred

This is a hands-on role inside the delivery team, working alongside strategists, project managers, architects, and platform specialists. You will be the client's trusted voice on readiness, adoption, and outcomes.

• Assess change impact and stakeholder readiness across marketing, data, IT, and operations teams, and turn it into a clear change and adoption plan.
• Design and run enablement, including training curricula, workshops, playbooks, guides, and office hours, tailored to each audience and platform.
• Build adoption into delivery plans with project managers, ensuring readiness, training, and support are timed to each release and go-live.
• Define adoption and outcome measures, and build reporting that shows platform usage, capability uplift, and business results over time.
• Lead communications and engagement, from leadership briefings and town halls to team-level updates and champion networks.
• Help clients redesign operating models, roles, and processes so new platforms become the normal way of working.
• Spot resistance and adoption risks early, and work with client leaders to address them before they affect value.
• Contribute to BPX's change and enablement methods, templates, and reusable assets, and support pre-sales with scoping and effort estimates.

Qualifications

• Six or more years in change management, adoption, or enablement, including leading change on technology programmes in large organisations.
• Experience of change on martech, CRM, data, or digital transformation programmes.
• Familiarity with platforms such as Braze, Salesforce, Adobe, or Workfront is an advantage.
• A structured change method you can apply and adapt.
• Prosci, APMG Change Management or equivalent certification is an advantage.
• Strong design and delivery of training and enablement, for audiences from senior leaders to day-to-day platform users.
• Comfort defining metrics and working with data to report adoption and outcomes, not only activity.
• Experience in financial services or other regulated industries is an advantage.
• Consulting or agency background, credible with senior client stakeholders and able to influence without direct authority.
• Fluent English and the right to work in an EMEA country where BPX operates.

Company Description

Bluprintx (BPX) is a global, AI-powered consultancy built to design and deliver the intelligent front office for CMO and CRO executives. We are private equity-backed and scaling fast, with 300 active customers across 10 countries and more than 1,750 implementations.

• We connect people, technology, and AI to turn fragmentation into performance.
• Partnering with global leaders to modernize how marketing, CRM, content, AI & Data connect.
• As a Gold Adobe Solution Partner and Salesforce Summit Partner, we deliver strategy and implementation across the full front office.
• Our proprietary methodology builds sustainable enabled ecosystems that maximize ROI and accelerate speed to market.