[Hiring] Business Consultant @TestYantra Software Solutions

Role Description

Senior Business Consultant

• Employment: Contract - Inside IR35
• Location: UK - Remote
• Certifications: CSA, CAD, CIS: ITSM, SPM
• 5+ years of Business Process and Consulting experience
• Demonstrated experience leading ServiceNow process implementation and improvement engagements
• Proven experience analyzing and recommending strategies based on desired business outcomes and priorities, and associated industry experience
• Demonstrated experience with Agile Methodology
• ITIL Foundation Certification, ServiceNow System Admin, NowCreate Certified, ServiceNow Product Implementation Certified
• Working on a customised instance of SPM, providing technical guidance to Customer and their chosen Dev Partner (offshore) on how to achieve business outcomes
• Highlighting where the requirements deviate from the OOTB configuration and best practices and flagging any associated risks and issues
• Reporting requirements - able to build customised reports, again calling out any associated risks with the requirements and configuration

Qualifications

• 5+ years of Business Process and Consulting experience
• Demonstrated experience leading ServiceNow process implementation and improvement engagements
• Proven experience analyzing and recommending strategies based on desired business outcomes and priorities
• Demonstrated experience with Agile Methodology
• ITIL Foundation Certification, ServiceNow System Admin, NowCreate Certified, ServiceNow Product Implementation Certified

Requirements

• Working on a customised instance of SPM
• Providing technical guidance to Customer and their chosen Dev Partner (offshore)
• Highlighting deviations from OOTB configuration and best practices
• Flagging associated risks and issues
• Able to build customised reports